Three UK
VodafoneThree - Risk & Governance Specialist
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Company Description
Location: Newbury + *Hybrid
Working hours: Full time 37.5 hours per week
*Hybrid
Who we are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
Join our UK Finance team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen – simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.
Job Description
We’re creating something special. We are joining forces to create the biggest mobile network provider in the UK. Through our collective strengths and talents, we will transform customers’ experience and create a best-in-class network for coverage, connectivity, and reliability, delivering greater value and more choice for the nation than ever before.
There are very few moments in our careers where we can feel the ground shifting beneath us, where we can sense that something bigger than we’ve known before is taking shape. We’re not just building a company. We’re going to build a culture, a legacy and a future to be proud of. This will require remarkable leadership and together we can set the standard in the industry and beyond for both customer and employee experience, in what it is a career-defining opportunity.
The Risk & Governance Specialist plays a critical role within Finance Operations, supporting the Risk & Governance Manager to ensure the function operates with strong, consistent, and transparent governance. As Finance Operations continues to evolve within a transforming organisation, this role helps safeguard the integrity, compliance, and resilience of end-to-end processes by embedding effective risk management practices and driving proactive issue resolution.
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Working across all Finance Operations teams and in close partnership with central Compliance, Internal Audit, and wider control functions, the role ensures that risks, issues, and control gaps are identified early, assessed appropriately, and managed through to closure. The Specialist supports the delivery of improvement actions arising from audits, risk assessments, regulatory needs, and operational learnings — enabling Finance Operations to maintain compliance, strengthen controls, and reduce exposure.
This role acts as a key connector between Finance Ops and governance stakeholders, ensuring consistent messaging, clear visibility of risk themes, and alignment of activities to the broader Finance governance framework. By enabling better understanding, stronger discipline, and enhanced collaboration, the Risk & Governance Specialist helps Finance Operations achieve predictable performance, reduce customer and operational impacts, and contribute to a culture where risk awareness and continuous improvement are embedded in everyday ways of working.
What you'll do
- Support the Risk & Governance Manager in maintaining robust governance frameworks, ensuring risks and issues across Finance Operations are consistently identified, assessed, and managed through to closure.
- Coordinate and track compliance, regulatory, and audit-driven actions, ensuring timely delivery of improvements that strengthen controls and reduce operational exposure.
- Facilitate effective risk and issue reporting by maintaining accurate documentation, preparing governance dashboards, and providing clear visibility of emerging themes and trends.
- Partner with Finance Operations teams to promote strong risk culture, providing guidance on root-cause analysis, control effectiveness, and best-practice risk management.
- Act as a key liaison between Finance Operations, Compliance, Internal Audit, and other control functions to ensure aligned understanding, smooth collaboration, and consistent governance messaging.
- Support the continuous improvement of Finance Operations processes by identifying control gaps, coordinating mitigation activities, and driving adoption of enhanced ways of working.
Qualifications
Who you are
- Customer focused, looking to drive and deliver continuous improvement with a pragmatic risk and governance mindset
- Track record identifying, assessing, and tracking risks and issues, with the ability to support effective root-cause analysis and control improvement.
- Willingness to embed yourself in compliance, regulatory, audit, and assurance processes, through partnering with Compliance, Internal Audit, or similar control functions.
- Ability to interpret operational data to identify trends, emerging risks, and control gaps, and translate insights into actionable recommendations.
- Skilled in cross-functional collaboration, with experience influencing stakeholders and driving consistent governance practices across diverse operational teams.
- Proficiency in documentation, reporting, and governance dashboard creation, with the ability to communicate complex information clearly and succinctly.
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Deliverables
- Compliance & Control Effectiveness: Improvement in audit outcomes, reduction in control failures, and timely closure of compliance, regulatory, and audit-driven actions.
- Risk & Issue Management: Cycle time for identifying, assessing, and resolving risks and issues; percentage of risks/issues closed within agreed deadlines.
- Operational Resilience & Control Strengthening: Reduction in error rates, control gaps, and repeat issues across Finance Operations.
- Stakeholder Engagement & Collaboration: Effectiveness of cross-functional engagement with Finance Ops teams, Compliance, Internal Audit, and other control functions (e.g., feedback scores or qualitative assessments).
- Continuous Improvement Delivery: Number and impact of process improvements delivered, including adoption of enhanced ways of working and controls.
Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.
Additional Information
Posting End Date: 28th August 2026
Need to know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
We believe everyone should have the opportunity to interview for a role that matches their skills. In collaboration with our Talent, Diversity & Inclusion teams and our employee-led DEI Networks, we identified a range of reasonable adjustments to help you feel comfortable and perform at your best self during the interview process. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please contact your recruiter directly or email [email protected] for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.
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