The role involves considerable travel across the Southwest patch, with journeys of up to two hours depending on the area being covered. The geographical area can stretch from Plymouth to Helston, so flexibility and a willingness to travel are essential. A company van and fuel card will be provided.

The patch operates on a four-month rotation, with three areas covered across the year, meaning each area is visited once annually on the rotation. The successful candidate will organise their own inspection visits while also coordinating and supporting move-ins as required.

The successful candidate will provide effective leadership to the operational team, supporting and motivating colleagues while helping individuals and the wider service to perform at their best. Subcontractors will be managed closely, with responsibility for monitoring performance, quality, and delivery, ensuring works are completed correctly and on schedule.

Health and safety will be a key priority, with regular site audits undertaken to ensure compliance and standards are maintained. Working closely with the Void Delivery Manager, the role will also support the management of poor supply chain performance and help ensure agreed KPIs, SLAs, and customer satisfaction targets are achieved.

What we're looking for

This role would suit someone who has previously worked in void maintenance, housing maintenance, or within a trade environment and is now looking to progress into a supervisory position. Previous supervisory experience would be beneficial, but a strong technical background combined with the right attitude and willingness to learn will be considered.

• Strong communication and people skills are essential, alongside excellent IT capability and a customer-focused approach. Knowledge of Schedule of Rates would be advantageous.
• Health and safety training across relevant areas is desirable, although training can be provided.

The role requires someone who is comfortable working independently, organising their own workload, and travelling extensively across the patch. The successful candidate will demonstrate VIVO's values through being flexible, trustworthy, innovative, caring, and proud of the service delivered.

Why join VIVO?

This is more than a supervisory role. It is an opportunity to develop a career within a growing Defence business, gain valuable leadership experience, and play an important role in ensuring high-quality accommodation is delivered to Service families.

If you're ready to take the next step from a trade or voids background into a role where leadership, quality, and customer service really matter, we'd love to hear from you.

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS.

By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco, and EQUANS during the recruitment process.

At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.

We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.