Civic Recruitment Limited
Voids Works planner
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1 month contract with a local authority
Rate: £17.99 per hour Umbrella
Summary
The Works Planner is integral to the efficient delivery of repairs and maintenance services within a local authority. This role involves coordinating and scheduling daily workloads for operatives and contractors, managing appointments, and responding to emergency repairs. The postholder is responsible for maintaining accurate records and providing comprehensive administrative support to ensure property services are delivered effectively and in line with service standards. This is a 1-month contract position with a rate of £17.99 per hour (Umbrella).
Responsibilities
- Schedule and coordinate daily workloads for operatives, contractors, and specialist teams.
- Manage appointment bookings, diaries, and work schedules to optimize resource utilization.
- Reallocate jobs and adjust workloads in response to changing priorities, emergencies, and service demands.
- Monitor the progress of repairs and maintenance work, ensuring completion within agreed timescales.
- Raise, update, and close work orders on relevant scheduling and management systems.
- Liaise with tenants, contractors, operatives, and internal departments regarding appointments, repairs, and service updates.
- Coordinate emergency and urgent repair requests, ensuring appropriate resources are assigned promptly.
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Requirements:
Essential Experience Required
- Experience in planning, scheduling, or coordinating workloads in a busy, high-volume environment.
- Experience managing diaries, appointments, or resource allocation.
- Experience providing administrative support within a customer-focused setting.
- Experience maintaining accurate records and using computerized systems.
- Experience dealing with customers, contractors, or service users professionally.
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Essential Qualifications Required
- GCSEs (or equivalent) including English and Mathematics.
- Relevant administrative qualification or significant demonstrable administrative experience.
Additional Information
- Working hours: 37 hours per week
- We work on a bi-weekly payment schedule.
- The role closes soon, apply ASAP.
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