Volunteer and People Coordinator - Volunteer

The most important requirement is at least three years’ relevant experience in volunteer management, human resources, recruitment, people coordination, administration or a closely related field.

The ideal volunteer will have:

• Experience coordinating recruitment, onboarding or volunteer-support processes.
• Strong organisational, administrative and record-keeping skills.
• Experience reviewing applications, arranging interviews and obtaining references.
• Clear, professional and respectful communication skills.
• The ability to manage several applications and priorities at the same time.
• Good attention to detail and confidence handling confidential personal information.
• An understanding of fair, inclusive and consistent recruitment practices.
• Good digital skills, including email, online meetings, spreadsheets and shared documents.
• The ability to work collaboratively with safeguarding, programme and partnership colleagues.
• Reliability, initiative and the ability to follow agreed processes.

It would be particularly helpful if the volunteer has experience supporting remote teams, developing volunteer policies or induction materials, using applicant-tracking systems, or working within a charity, CIC, school, university or community organisation.

Knowledge of safeguarding, safer recruitment and UK volunteering good practice would also be valuable.

The successful volunteer should be friendly, patient, discreet and fair. They should be comfortable working within a developing organisation, identifying practical improvements and helping volunteers feel welcomed, informed and supported.

Applicants must be based in the United Kingdom.

What Will You Be Doing?

The Volunteer and People Coordinator will help Educere Development Agency UK CIC recruit, onboard, support and retain its founding UK volunteer team as we prepare to launch our education, SEND, wellbeing and community programmes.

Working closely with the Director, Safeguarding and Inclusion Lead and other volunteer leads, the volunteer will:

• Coordinate the publication of approved volunteer opportunities.
• Respond professionally to volunteer enquiries and applications.
• Maintain an organised and confidential applicant-tracking system.
• Review applications against agreed role requirements.
• Arrange interviews and support fair, structured selection processes.
• Coordinate references, identity checks and onboarding documents.
• Work with the Safeguarding and Inclusion Lead on safer recruitment requirements.
• Prepare volunteer welcome information, agreements and induction checklists.
• Coordinate induction, safeguarding training and role-specific onboarding.
• Maintain volunteer records, training logs and review dates.
• Arrange regular volunteer check-ins and help identify support or training needs.
• Encourage volunteer engagement, recognition and constructive feedback.
• Support volunteers contributing to Educere’s Learning Management System, outreach activities and programme delivery.
• Help review and improve Educere’s volunteer policy, expenses procedure and volunteer-management processes.

Key initial deliverables will include an applicant-tracking system, standard recruitment and interview templates, an onboarding checklist, organised volunteer records and a structured induction process.

This role is part of Educere’s founding UK volunteer team, alongside the Safeguarding and Inclusion Lead, Partnerships and Community Engagement Lead, and Education and SEND Programme Lead.