Role Description

The Volunteer Independent Custody Visitor will make unannounced visits to police custody suites in Luton and Kempston to check on the welfare, rights, and entitlements of people detained by the police. This voluntary role involves speaking with detainees, reviewing custody records, and assessing conditions such as cleanliness, safety, access to medical care, and provision of food and hygiene items. The visitors will record findings in visit reports, highlight any areas of concern, and raise issues with custody staff in a constructive manner. Volunteers will attend training, briefings, and quarterly panel meetings to stay informed about custody procedures, safeguarding, and relevant legislation. The role supports independent oversight of police custody, helping to promote transparency, fairness, and public confidence in policing.