Change Grow Live
Volunteer Meet and Greet & Reception Support
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Overview
Volunteering with Change Grow Live is a great way to make a real difference in people’s lives whilst gaining valuable experience. Whether you want to give back to your community, develop new skills, or meet like-minded people, there are plenty of reasons to get involved.
Last year over 1400 volunteers donated over a quarter of million hours of their time to our organisation.
Would you like to join our growing team of volunteers, and make a real difference?
Responsibilities
At Change, Grow Live we strive to ensure our services are warm and welcoming environments. Your role is to be the first point of contact within the service greeting all our visitors promptly in a friendly and courteous manner. You will be supporting reception dealing with initial queries, coordinating appointments, signposting to support available within the service and the community.
Making the decision to enter treatment can be an intimidating experience so your role will be to make them feel at ease offering to make them a drink and supporting them to complete their registration form.
An important part of the role is listening to people and sharing what you have heard with the service, representing their views, and using their feedback to help inform how we develop and improve our services. You will help to ensure people hear about any decisions or changes that are made because of their feedback. You will be working with Change Grow Live staff and connecting with the wider community.
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What You’ll Get Out of Volunteering
- Personal Growth – Build confidence, learn new skills, share your expertise and gain hands-on experience in health and social care.
- Career Development – 20 hours of online training modules, accredited organisational training, gain insight into the sector and boost your CV for future opportunities.
- Make a Difference – Support people in their recovery and help create safer, healthier communities.
- Flexible Opportunities – Fit volunteering around your schedule with a variety of roles available.
- Join a supportive team – Work alongside passionate, friendly people who share your values.
- Feel Valued – Your time and effort will be recognised and appreciated.
- Travel expenses – Reimburse all reasonable out of pocket expenses incurred in travelling to the place of volunteering and whilst carrying out any voluntary activities.
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We also expect an assertive approach to ensuring the safety and well-being of all children, young people and adults, and applicants to these posts will need to demonstrate an understanding of and commitment to best safeguarding practice. We are actively recruiting people who can offer us 1 – 3 days per week to work within our drug & alcohol service; we are specifically looking for people who are keen and enthusiastic and would be able to commit to staying as a volunteer with us for up to one year.
Volunteer training will be held once a week for six weeks on Mondays, week commencing 23rd of November – candidates must be available for all training days.
Closing Date
29/10/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
- John Stokes | John.stokes@cgl.org.uk | 07407826747
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
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