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Volunteer Meet and Greet
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Overview
Join our Tower Hamlets Reset Recovery Team as a Volunteer!
Do you enjoy helping people and making others feel at ease? As a Meet & Greet Volunteer, you'll be the first point of contact for people accessing our services. You'll help create a warm, welcoming environment, provide practical support, and play an important role in helping people feel comfortable as they begin their recovery journey.
Responsibilities
What You'll Do
- Welcome visitors and provide a friendly first impression.
- Support reception with enquiries and appointments.
- Help service users complete registration paperwork.
- Signpost people to support services and community resources.
- Assist with telephone calls relating to housing, benefits, and other needs.
- Issue food parcels and vouchers where appropriate.
- Help keep reception and client areas tidy and welcoming.
- Promote recovery, involvement, and positive engagement.
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What We're Looking For
- Excellent communication and people skills.
- A friendly, approachable, and supportive attitude.
- Understanding and compassion for people facing challenges.
- Respect for confidentiality and professional boundaries.
- A passion for helping others and making a difference.
This is an exciting opportunity which will allow you to gain experience of volunteering within the substance misuse field. You will be part of a supportive team and will receive comprehensive training and guidance to develop within the role.
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We are committed to creating an environment that respects and values diversity, with a positive and supportive culture where everyone feels welcome, empowered, and represented.
Interested?
Please get in touch, we’d love to hear from you!
Closing Date
14/8/2026
If you have any questions on this opportunity that you would like to talk through please contact us using the below details:
Jade Stirling (Tower Hamlets RESET) | jade.stirling@cgl.org.uk | 07353967957
Please note that we require you to be 18 years of age or older to be considered for this volunteering role.
This post is subject to a Disclosure and Barring Service (DBS) Scheme check at a basic level.
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