Marie Curie
Volunteer - Ward Support - Cardiff and the Vale Hospice
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Why we need your help
We are looking for Ward Support Volunteers to support patients and staff on our busy wards.
You will spend time talking with patients and help them take part in activities which meet their interests and needs – this could be in a group or on an individual basis. You may also be asked to help staff with admin tasks and catering requirements.
What we need you to do
Your role will include some of, but is not restricted to, the following tasks:
- Sit and chat with patients and identify their personal interests
- Plan and offer activities to patients such as reading, card games, board games, crosswords and listening to music
- Have refreshments with the patient (outside of the Ward room where possible)
- Accompany patients to appointments, to the garden or another communal area (where deemed appropriate by the Nurse in Charge)
- Prepare and set out crockery and cutlery before meals and put away afterwards
- Refill patients’ water jugs
- Help with other related tasks as necessary
What skills or experience do you need?
- Able to volunteer as part of a team and on your own without supervision
- Good communication and interpersonal skills
- Confident and approachable manner
- Positive and flexible attitude
What we can offer you
- An excellent opportunity to build on your skills in a charity environment
- An induction, training, support and supervision in your role
- Agreed reasonable out-of-pocket expenses
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What we ask of you
- To provide two references from non-family members and other relevant documents related to the role
- To keep to all the charity’s policies and guidelines
- To complete an induction and any training related to the role
Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment. Marie Curie will treat all volunteers fairly and with respect. We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment. We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.
For more information or if you have any questions regarding this volunteer role, please contact the Volunteer Operations Centre on volunteering@mariecurie.org.uk or on 0800 304 7032.
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At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone - staff and volunteers alike - supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
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We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at recruitment@mariecurie.org.uk.
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you - your experience, perspective and voice.
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