This role requires regular collaboration across multiple sites and with a wide range of internal and external stakeholders to ensure volunteering remains a valued and impactful part of the service.

Key Responsibilities

• Develop and implement a local volunteering strategy aligned to service needs.
• Identify and create meaningful volunteering opportunities across the service.
• Recruit, train, coordinate and support volunteers throughout their volunteering journey.
• Promote and foster a positive volunteering culture within the service.
• Support the welfare, wellbeing and ongoing development of volunteers.
• Deliver and assess accredited and regulated training programmes for volunteers.
• Train and support colleagues in the effective supervision and management of volunteers.
• Develop partnerships and community links that attract and retain volunteers.
• Investigate and resolve volunteer conduct matters where required.
• Lead on service user involvement activities, forums and engagement events.
• Work collaboratively with regional and national volunteering colleagues to share best practice and drive continuous improvement.

About You

We are looking for someone who is passionate about volunteering, community engagement and empowering people to make a difference.

You will have

• Experience recruiting, training and managing volunteers.
• Experience delivering learning, training or development programmes.
• Knowledge and understanding of the challenges faced by people accessing our services.
• Experience promoting and supporting service user involvement and engagement.
• Strong written, verbal and IT skills.
• Excellent communication, interpersonal and relationship-building skills.
• Strong organisational and time management skills.
• A compassionate, empathetic and non-judgemental approach.
• The ability to motivate, influence and lead others.

What We Will Give To You

• Enjoy a dedicated weekly Wellness Hour, access to our Wellness Hub, and a comprehensive Employee Assistance Programme to support your mental and emotional health.
• We are committed to your professional development, offering extensive training, funded learning and career progression opportunities.
• Benefit from transparent pay, a contributory pension scheme and a range of wellbeing resources.
• Start with 25 days annual leave plus bank holidays (pro rata), increasing to a maximum of 30 days with length of service.
• Join a supportive, values-led organisation where your contribution is recognised and celebrated.
• Access a range of employee discounts including shopping, travel, cinema and leisure activities.
• Participate in our Refer a Friend scheme.

Application Information

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

As we want to get to know you, not an AI tool. Please make sure your application is written in your own words and genuinely reflects your skills, experience and motivation for this role.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

CGL points 31 to 33 (£36,101.10 - £38,114.53)

N/A - Outside London Weighting Area

Closing Date for Applications: 11/8/2026

Interview Date: 4/8/2026

Contact Information

Mark Webb | mark.webb@cgl.org.uk | 07775912765

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.