RESPONSIBILITIES

• Lead independent second-line oversight of operational resilience risk across International businesses and Legal Entities, ensuring alignment with enterprise frameworks and standards while addressing applicable local regulatory requirements.
• Lead the international implementation and ongoing application of the enterprise resiliency risk management framework, providing effective oversight and credible challenge across Business Resiliency, Business Continuity Management, Disaster Recovery, Crisis Management, Technology and Cyber Resilience, Third-Party Risk, and Site and Workforce Resiliency.
• Establish and communicate a consolidated International resilience risk profile through the identification, assessment, monitoring and reporting of material risks, vulnerabilities, control weaknesses and emerging risk themes.
• Provide independent review and challenge of key operational resilience activities, including critical and important business service identification, dependency mapping, impact tolerances, scenario testing, controls and remediation.
• Partner with International Risk Officers, Legal Entity leadership and enterprise risk teams to translate enterprise requirements into effective local oversight while maintaining consistency across jurisdictions.
• Lead International resilience risk governance and reporting, including risk appetite, metrics, executive reporting and escalation of material risks to senior management and relevant governance committees.
• Lead and develop locally based International risk colleagues, providing functional direction and promoting consistent standards of risk oversight, credible challenge and escalation across markets.
• Monitor evolving global regulatory requirements and supervisory expectations, including DORA, PRA, OCC and FFIEC guidance, and lead or support resilience-related regulatory examinations, audits and supervisory engagements.
• Provide independent risk oversight during significant operational disruptions and partner across RRM, GRC, and the first line to identify lessons learned, strengthen resilience capabilities and promote a strong risk-management culture.

QUALIFICATIONS

• Experience within banking, payments or broader financial services, particularly within a large, internationally regulated organization; relevant experience in other highly regulated industries with directly transferable resilience expertise will also be considered.
• Experience within a second-line-of-defense risk management function, with demonstrated responsibility for independent risk oversight, credible challenge, risk assessment and escalation.
• Experience leading resilience risk oversight across multiple countries or Legal Entities, including critical business services, dependency mapping, impact tolerances, scenario testing and remediation.
• Experience overseeing significant operational disruptions, technology outages, cyber events or other resilience events.
• Relevant professional certifications in Operational Resilience, Business Continuity Management, Disaster Recovery, Risk Management, Technology Risk or Cybersecurity.
• Advanced degree in business, risk management, technology, engineering or a related discipline is preferred.

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.

At American Express

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.