Hubexo
VP Key Account Management UK & Ireland
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Vice President, Key Account Management
Newcastle | Hybrid — minimum 3 days per week in the office | Regular UK & Ireland customer travel
Basic + Commission
OTE £150,000 OTE - Uncapped
About the Role
Many of Hubexo’s largest customers use one part of our portfolio. Few yet use all of it.
This role exists to change that.
You’ll lead a team of 11, including one manager, responsible for c.€3.8m of revenue across around 9,000 UK & Ireland customer accounts. The growth target is at least 10% a year.
You’ll sit on the UKI commercial leadership team, shape how we grow existing customers and have the backing to build the team and ways of working needed to deliver it.
What We’re Selling?
Hubexo connects the construction market with the data, insight and software it needs to build better.
Architects and specifiers use our design and specification tools. Manufacturers use our product information to get their products specified in design. Contractors and suppliers use our project information platform to find and win work.
The challenge is connecting more of that portfolio to customers who already work with us.
What You’ll Do
- Lead and develop our UKI Key Account Management team, coaching both managers and individual contributors.
- Own existing-customer growth, net revenue retention and the expansion pipeline.
- Build clear account-growth plans, with particular focus on our most strategic customers.
- Grow adoption across design, product information and project information through relevant cross-sell and upsell.
- Lead significant enterprise deals and negotiations, including global growth with UKI-based customers.
- Build senior and C-suite customer relationships.
- Bring rigour to forecasting, pipeline management and commercial decision-making.
- Work closely with New Business, Customer Success, Product, Marketing, Sales Enablement, Operations and Finance / Revenue Operations.
- Give the executive team a clear, data-led view of performance and future growth.
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What We’re Looking For
You’ve grown revenue across a sizeable B2B customer portfolio and know how to turn account potential into consistent commercial performance.
You’ll bring:
- Experience leading account management, key account or customer-growth teams, including developing people through managers.
- A strong record of delivering expansion, upsell and cross-sell revenue against meaningful targets.
- Experience building senior relationships and leading complex enterprise deals.
- Strong commercial judgement, negotiation, forecasting and pipeline-management capability.
- Confidence using data to make decisions and improve performance.
- A coaching leadership style, with the ability to set clear expectations and have direct performance conversations.
- The ability to work across New Business, Customer Success, Product and other commercial teams without losing accountability for your own number.
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Experience in SaaS, data, information services or another recurring-revenue business would be valuable. Construction or built-environment experience could help, but it isn’t essential.
What You Can Expect
£150,000 on-target earnings with uncapped commission.
You’ll also receive 25 days’ holiday with the option to buy or sell up to five days, birthday leave, a volunteer day, pension with life assurance, 24/7 remote GP access and an employee assistance programme, eye-care support and a cycle-to-work scheme.
This role is based from our Newcastle hub, with a minimum of three days per week in the office and regular customer travel across the UK & Ireland.
How We Hire
Our process includes a commercial assessment before interview. We’ll explain what to expect in advance, and the interview stages will give you time to understand the role, the team and the commercial challenge you’d be taking on.
Ready to Build Your Future?
If you’ve led customer growth at scale and can see how to turn a broad product portfolio into deeper, more valuable customer relationships, we’d like to hear from you.
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