Commercial Leadership Without Becoming a Full-Time Biller

This is an important distinction. Our client isn't looking for a traditional billing manager who spends most of their week running their own recruitment desk.

But they do want someone who loves the commercial side of recruitment.

You'll be comfortable getting involved when it matters – whether that's opening a new account, developing an existing client, supporting a senior search, converting an opportunity from an event or relationship, or occasionally making a placement yourself.

A strong outcome would be influencing or originating approximately £100k in annual revenue personally, alongside the much bigger objective: improving the commercial performance of the wider business.

About You

Your current title matters less than what you've achieved. You could currently be a Recruitment Manager, Senior Recruitment Manager, Business Manager, Divisional Manager, Associate Director, Business Director, Recruitment Director or Commercial Director.

What matters is that you've developed a strong understanding of how a successful recruitment business works – and you're ready for broader ownership.

The wishlist includes experience of:

• Building and developing recruitment or sales teams.
• Improving individual and team commercial performance.
• Business development and strategic account growth.
• Coaching people rather than simply monitoring their activity.
• Creating accountability while remaining a supportive leader.
• Recruitment fees, margins, terms and commercial agreements.
• Permanent and contract recruitment.
• Commercial negotiation and senior client conversations.
• Working with targets, pipelines, forecasts and performance data.
• Making practical decisions in a fast-moving environment.

Experience around contractor recruitment and IR35 would be useful too.

You won't necessarily tick every box.

If you've built your career in recruitment, staffing or a similarly commercial professional-services environment and can see your experience transferring into this position, our client would still like to hear from you.

The Leadership Style

You'll probably be someone who naturally looks at a business and asks:

• Where's the opportunity?
• What's stopping this person performing?
• Why hasn't that client been followed up?
• What could we change to get a better result?
• What does this person need from me to succeed?

You'll enjoy developing people, but you'll also be comfortable having difficult conversations when standards aren't being met.

This role needs someone commercially minded, energetic and pragmatic. Someone willing to get close enough to the detail to understand what's happening – without needing to control every detail themselves. Because great operations here aren't about creating more administration. They're about helping people perform and creating better commercial results.

What Could You Achieve in Your First 12 Months?

Success could mean:

• A leadership team with clearer ownership and accountability.
• More recruiters consistently generating revenue.
• A stronger and more predictable new-business pipeline.
• Existing client relationships producing more opportunities.
• New accounts being won consistently.
• Managers becoming stronger coaches and leaders.
• Better visibility of individual and business performance.
• Commercial and operational issues being resolved quickly.
• The Founder stepping away from regular day-to-day management.
• You becoming the person trusted to drive the performance of the recruitment business.

And from there?

The opportunity can grow.

The Longer-Term Opportunity

This position has been designed to become increasingly influential.

For the right person, there is a potential route towards Managing Director, taking broader responsibility for the overall performance of the company.

There is also openness to discussing longer-term incentives connected to company performance, profitability and future value creation.

So, if you've reached the point in your recruitment career where you want more than another management title, this could be the opportunity to take genuine ownership.

Interested?

If you’re an experienced recruitment leader who loves developing people, winning business and improving commercial performance, we'd like to hear from you.

You don't need to match every point above.

If your experience is close, your track record is strong and the opportunity to eventually run a recruitment business excites you, apply and start the conversation.

Humand Talent and our client are committed to creating an inclusive recruitment process. We welcome applications from people of all backgrounds, identities and experiences, and we encourage you to apply even if your experience doesn't align with every element of the wishlist.