VP, Strategic Operations (UK & EU)

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

Hims & Hers is building a global healthcare platform, and we're looking for a VP, Strategic Operations to help power our growth across the UK and Europe.

This senior leadership role will head a team responsible for the strategy and operational work behind all new initiatives across the UK and EU region, whether that's entering a new market, launching a new category or capability, or standing up a strategic partnership. You and your team will take complex operational problems from idea through launch, bringing together the teams, infrastructure, partnerships, and regulatory pathways required to make them real.

You'll work across our global and in-market teams to determine what each opportunity requires, where we can leverage existing capabilities, and where we need to build something new. You'll also own the operational relationships with strategic third-party partners across the region, including pharmacies, labs, and other providers.

This is a role for someone who loves building. You'll need to move comfortably between strategy and execution, bring structure to ambiguity, and drive complex work across teams from idea to reality.

You Will:

• Lead the Strategic Operations function across the UK and Europe, building the operational capabilities required to support new markets, categories, partnerships, and other growth initiatives.
• Take new operational capabilities from feasibility through design, build, launch, and stabilization.
• Develop launch and operational strategies based on business growth priorities, and translate them into executable operating plans across pharmacy, fulfillment, diagnostics, manufacturing, supply chain, and other operational capabilities.
• Determine where we can leverage Hims & Hers' global operating model and where local regulations, infrastructure, partners, or customer needs require a different approach.
• Partner with International leadership to assess the operational feasibility, complexity, investment, and sequencing of new growth opportunities.
• Lead cross-functional execution across Operations, Product, Technology, Legal, Regulatory, Quality, Clinical, and other teams, driving decisions and creating clear ownership along the way.
• Own the operational relationships with strategic third-party pharmacies, labs, providers, and other partners across the UK and Europe.
• Evaluate build, buy, and partner decisions and stand up the right operating solutions for each opportunity.
• Transition mature, owned operations to the appropriate functional or in-market operator once they are stable, while retaining ownership of strategic third-party operating partnerships.
• Build repeatable approaches that allow us to launch and scale new markets, capabilities, and partnerships faster over time.
• Build and lead a high-performing Strategic Operations team as our business across the UK and Europe continues to grow.