• Greet guests warmly and escort them to their tables when required.
• Present menus and provide detailed information about food and drink offerings.
• Take accurate food and beverage orders and relay them promptly to the kitchen and bar.
• Serve food and drinks efficiently and courteously.
• Check in with guests during their meal to ensure satisfaction and address any requests.
• Prepare tables by setting up linens, cutlery, and glassware.
• Clear tables and reset them for the next guests.
• Process payments accurately using the point-of-sale system.
• Maintain cleanliness and organisation in the dining area.
• Follow all food safety, hygiene, and health & safety standards.
• Work collaboratively with kitchen and bar staff to ensure smooth service.

Qualifications

• Previous experience in hospitality or customer service is preferred but not essential.
• Strong communication and interpersonal skills.
• A friendly and professional manner with customers.
• Ability to work efficiently in a fast-paced environment.
• Good attention to detail and organisational skills.
• Flexibility to work evenings, weekends, and holidays when required.
• A positive attitude and willingness to work as part of a team.

Additional Information

What We Offer

• Competitive hourly pay.
• Flexible working hours.
• Staff meals during shifts.
• Gratuities.
• A supportive and friendly working environment.
• Opportunity to gain experience and develop within the hospitality industry.
• Relais & Châteaux and Pride of Britain discounted stays.

Department: Restauration Staff