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Portland is a vibrant one Michelin star restaurant in Fitzrovia built on a culture of thoughtful hospitality, teamwork and continuous learning. We are serving ingredient-led food and work with exceptional seasonal produce and are proud to nurture a talented, curious and ambitious team.
At Portland, hospitality is a craft. We believe great service comes from people who care deeply about what they do — about the guest experience, their teammates, and their own growth.
We are proud of our reputation as a great employer and are committed to helping our team build fulfilling and rewarding careers in hospitality.
The Role
As part of the floor team, you play a key role in creating the experience our guests come back for. Great service at Portland is attentive but never intrusive, knowledgeable but never pretentious, and always generous!
From set-up to service and throughout the evening, you will help deliver warm, attentive and thoughtful hospitality. We are looking for people who take pride in their work, care about details, and enjoy being part of a team striving for excellence every day. You will work closely with the kitchen and your fellow floor team members to ensure service flows smoothly and that every guest feels genuinely welcomed and looked after.
About You
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The ideal candidate will:
- Be naturally warm, positive and enthusiastic
- Take pride in delivering thoughtful, attentive hospitality
- Enjoy working as part of a supportive and ambitious team
- Communicate clearly and respectfully with colleagues and guests
- Be curious and eager to learn about food, wine and service
- Stay calm and professional under pressure
- Have some experience in hospitality (though this isn’t essential if you have the right attitude)
Above all else, we are looking for people who care about their craft, enjoy learning, and take pride in doing things well.
Benefits & Development
In addition to a competitive salary, we offer:
- Bupa health insurance
- 50% staff discount across the group for up to 6 people
- Welcome lunch
- Enhanced maternity and paternity leave
- Access to individual mental health support
- Paid company sick days and community days
- £1,000 employee referral bonus
- An additional day of holiday for each year of employment (up to 3 extra days)
We also invest heavily in training and development, and are committed to helping our team members grow their skills and progress within the group - many of our managers and chefs started with us as junior team members.
Why Woodhead?
At Woodhead Restaurant Group we believe the best restaurants are built by great teams. Our culture is based on respect, honesty, generosity and continuous improvement. We work hard, support one another, and believe that great hospitality comes from people who feel valued and trusted.
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In 2025 we were voted one of Code Hospitality's happiest places to work, something we are incredibly proud of.
We have a considered and impactful perks package and are dedicated to maintaining an environment where people can perform at their natural best day in day out.
About Us
Woodhead Restaurant Group comprises five independent restaurants in London, including Portland, Clipstone, 64 Goodge Street, Quality Wines and The Quality Chop House.
We opened Portland in 2015 and have grown carefully over the years — not through expansion plans, but through the talent and ambition of the people in our teams. We are committed to building restaurants where both guests and staff feel genuinely looked after.
The Woodhead Restaurant Group is an equal opportunities employer. Our aim is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us, and to be themselves at work. If you would like to read our Diversity, Equity and Inclusion Policy, please ask and we will be happy to share it with you.
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