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CAFE LINEA
Set in a prestigious location in Chelsea, this exciting new opening celebrates seasonal produce and precision-led, modern dining with a “less is more” ethos.
As a Waiter, you will take ownership of your section whether in the main kitchen and play a key role in delivering consistency, creativity, and excellence in every dish. Working under the guidance of the Head Chef, this is an opportunity to further refine your skills in a supportive and forward-thinking environment, contributing to both the day-to-day service and ongoing menu development.
THE ROLE
As a Waiter at Café Linea, you are responsible for providing exceptional dining experiences by taking orders, serving food and beverages, and attending to guest needs in a courteous and efficient manner. This role requires excellent communication, multitasking skills, and a guest-focused attitude to service. You will also be responsible for:
Guest Relations
- Provide a warm and professional greeting to guests and ensure their needs are met promptly.
- Handle complaints or special requests with professionalism and escalate when necessary.
- Oversee table service, ensuring accuracy, timeliness, and consistency.
Team Support and Leadership
- Lead the sequence of service following the service standards and operational procedures.
- Ensure the dining area, including tables and service stations, is clean, organized, and well-stocked.
- Collaborate with the kitchen team to ensure seamless communication and delivery of orders.
Service Excellence
- Uphold and enforce service steps to ensure a smooth and cohesive guest journey.
- Monitor service flow and identify opportunities for improvement to enhance efficiency.
- Act as a resource for the team, addressing questions, resolving issues, and ensuring smooth communication between kitchen and front-of-house teams.
- Participate in pre-shift meetings to communicate specials, menu changes, or service updates.
- Maintain records of guest preferences for personalized service.
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Operational Oversight and Continuous Improvement
- Conduct regular walkthroughs to ensure cleanliness, functionality, and aesthetic appeal of all areas.
- Ensure all health and safety, food hygiene, and licensing standards are upheld at all times.
- Knowledge of food, wine, and beverage service standards.
WHAT ARE YOU LIKE?
The ideal candidate will possess:
Creative Vision and Passion
- A true love for hospitality innovation and a drive to make a lasting impact on an exciting, new addition to London’s culinary scene. You’ll thrive on opportunities to leave your creative mark.
Guest First Mentality:
- A relentless commitment to delivering impeccable service, maintaining the highest standards for product quality and service. Detail-oriented, with an uncompromising focus on every guest.
People Centric Leadership:
- A strong belief that caring for the team comes first. You’ll cultivate an environment where individuals feel supported, empowered, and inspired to excel.
Inspiring and Humble Leadership:
- A hands-on leader who motivates through example, creating lasting connections within the team and instilling a sense of pride and purpose in daily operations.
Eagerness for Complexity:
- A readiness to embrace the challenges of a multifaceted, start-up environment with enthusiasm and perseverance. You’ll thrive on solving problems and driving innovation.
Collaboration with Senior Leadership:
- Enthusiasm for working closely with an experienced leadership team and the Founders to shape the restaurant’s identity and direction.
Organizational Mastery:
- Exceptional organizational skills, capable of implementing systems and processes that ensure smooth operations and long-term consistency, even in your absence.
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Ambition and Vision:
- A drive not only to grow within the business but to actively shape its future, contributing to its evolution and success.
WHAT’S IN IT FOR YOU?
- Be Part of Something Special: Join an ambitious, highly experienced senior team at the ground level of an exciting new venture, taking a pivotal role in shaping its success and long-term culture.
- Shape the Future Culture: Help create a modern, forward-thinking, and people-focused workplace that values innovation, collaboration, and individuality from day one.
- Unlock Career Progression: Grow with the business as it expands, benefiting from a variety of career advancement opportunities tailored to your aspirations and achievements.
- Rewarding Compensation: Enjoy a competitive salary package that recognizes your skills, experience, and contributions, complemented by sales incentives and performance-based bonuses to reward your impact.
- Generous Time Off: Recharge and maintain a healthy work-life balance with 28 days of holiday (inclusive of bank holidays).
- Employee Benefits:
Access an array of perks to support your well-being and enjoyment of the role, including:
- Free meals during shifts and discounts for your rest days.
- Dedicated training programs focused on personal and professional growth.
- A colleague recognition and awards program featuring generous prizes.
- A special birthday gift to celebrate your big day.
- A “refer a friend” bonus scheme to reward you for bringing great talent to the team.
- Cycle to work Scheme
- Celebrate your career anniversaries with us, complementary meal for you and a friend after each year of service.
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