The Twenty Two
Waiter & Jrn waiter
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Company Description
The Twenty Two is a 31-bedroom boutique lifestyle hotel, neighborhood restaurant, and private members club housed in a listed Edwardian manor overlooking Mayfair’s Grosvenor Square. Located at 22 Grosvenor Square in West London, the property has been thoughtfully redesigned as a refined hideaway for creative and curious guests. The venue combines luxury hospitality with a welcoming, distinctive atmosphere across its hotel, restaurant, and members spaces.
Team members join a service-focused environment that values attention to detail, personality, and guest connection. Working at The Twenty Two offers exposure to high-end hospitality standards and diverse clientele in one of London’s most iconic districts.
Role Description
The Waiter & Junior Waiter role is a full-time, on-site position based in the London Area, United Kingdom. In this role, you will:
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- Welcome guests
- Present menus
- Take orders accurately
- Serve food and beverages in line with The Twenty Two’s service standards
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You will ensure tables are set and maintained, support smooth service between the restaurant, bar, and kitchen, and respond promptly to guest requests and feedback.
Daily responsibilities include:
- Liaising with kitchen and bar teams
- Maintaining cleanliness and organization in the dining areas
- Processing payments with attention to detail
Junior Waiters will support senior team members with runner duties, clearing tables, and preparing service stations, while developing toward full waiter responsibilities.
Qualifications
- Strong customer-focused mindset, with proven Customer Service skills and a genuine commitment to creating positive guest experiences.
- Knowledge of Food & Beverage offerings, including menu items and basic pairings, with an understanding of Food Service standards in a premium restaurant setting.
- Clear, professional Communication skills to interact effectively with guests and collaborate with colleagues and managers.
- Basic familiarity with Cooking or kitchen operations is beneficial to understand preparation times, ingredients, and special requests.
- Previous experience in hospitality, ideally in hotel, restaurant, or members club environments.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by the operation.
- Strong attention to detail, reliability, and the ability to remain calm and courteous in a fast-paced environment.
- Right to work in the United Kingdom and proficiency in spoken English; additional languages are an advantage.
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