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Waiter/Waitress
Emberwood Restaurant
Full Time
1 Year Experience
£13.22 / Hour
Skills
- Fluent in English
Description
EMBERWOOD WAITER/WAITRESS
SALARY: £13.22 per hour + Tronc
40 hours a week including weekends and evenings
As part of Sutton 1079, we belong to a modern British enterprise shaped by stewardship, knowledge, and a long-term perspective. Across hospitality, property, and agriculture, we care for places with character and potential, creating businesses that are designed to thrive for generations.
Emberwood sits at the heart of the Francis Hotel Bath, shaped by the city around us and the people who bring it to life. We welcome hotel guests and locals with the same warmth, creating experiences that feel thoughtful, grounded, and genuinely cared for.
Since opening, Emberwood has earned recognition from respected voices in food and hospitality, including a listing in the Michelin Guide 2025 and reviews from William Sitwell and Tom Parker Bowles.
Who Are We Looking For?
A Waiter at Emberwood will be confident in delivering the required service level to the guests and taking instruction from the Head Waiters and Management team to ensure quality and dedicated service. They should be able to work confidently as part of a team and assist in helping direct the more Junior members of the team in being prepared for service. They will also be encouraged to deliver magic moments, empowered by the team to deliver an exquisite experience to the guest and be proactive in ensuring all their sections and any preparation is done diligently.
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Ideally they should have at least 1 year of experience in hospitality, but it is essential they are guest-focused with a positive mindset, proactive, and helpful. Understanding what a fast-paced restaurant looks like is ideal to ensure they pick up the skills and training quickly and efficiently to ensure the guest received the best service.
What Are The Key Responsibilities?
- Guest Interaction and Repeat Business built on trust and experiences.
- Ensure the preparation and delivery of service is at the highest standards in relation to our offering.
- Run a section in the restaurant, lounge, or terrace with enthusiasm, energy, and personality.
- Deliver the order of service with detailed knowledge.
- Compliant with Health and Safety Standards, built in to deliver exquisite experiences for guests.
- Elevate the guest experience through with a curious and creative approach to make a experience memorable.
- Responsible for the safe delivery of food and the correct conduct in relation to allergies and dietary requirements.
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Our Benefits
- Free and discounted hotel breaks
- Heka benefits platform
- Salary sacrifice schemes including cycle to work, tech, and electric vehicles
- Enhanced Maternity and Paternity Leave
- Annual social and celebration events
- Learning and Development
- Wisdom Wellbeing
- Free nutritious and tasty meals on duty
- Complimentary on-site parking (where available)
- Bespoke uniforms for uniformed positions
At Sutton 1079, we are an inclusive, authentic, and ethical community that celebrates diversity, human connection, and a true sense of belonging. We want everyone to feel comfortable being themselves here. We value different backgrounds, experiences, career paths, and ambitions. What matters most is the care, energy, and personality you bring. Together, we create an environment where people are respected, supported, and empowered to thrive.
Location
5-11 Queen Square, Bath, BA1 2HH, United Kingdom
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