White Rabbit Projects
Waiter/Waitress
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Join White Rabbit Hospitality as a Waiter/Waitress at The Randolph, Oxford
Location: Beaumont Street, Oxford
About The Randolph: The Ashmolean across the road, dreaming spires above you, and a Grade II listed landmark that has been serving Oxford since 1866. If you want your waiter/waitress career to happen somewhere that actually means something, start here.
About White Rabbit Hospitality: We are White Rabbit Hospitality, and we run some of the most distinctive hotels and restaurants in the UK and Europe: The Randolph Oxford, Rusacks St Andrews, Graduate Cambridge, Ember Locke Kensington, and Santa Joana, Lisbon. We are now looking for a Waiter/Waitress to join the front of house team at The Randolph, one of the best-known hospitality jobs in Oxford city centre.
About the Role: This is not a role where you memorise a script and carry plates. Our guests are Oxford locals marking birthdays, academics mid-argument, families on their first visit, and travellers who chose The Randolph for a reason. You will be the person who reads the table, remembers the detail, and turns a booking into a story they tell afterwards.
Our Values, In Every Service:
HOSPITALITY IS AT OUR CORE
- You notice the empty glass before it is pointed out, the guest who wants to talk and the one who does not. Warmth first, always.
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WE DO THE RIGHT THING
- You are honest about the wait, straight with your team, and careful with allergens and licensing every single time.
WE PURSUE EXCELLENCE
- You know the menu, the wine list and the specials properly, and you take pride in a table that looks right before the food arrives.
WE ARE ALL ENTREPRENEURS
- You spot the upsell that genuinely improves the guest's meal, suggest a better way to run the section, and treat the floor as yours.
What Will You Be Doing?
Working across our restaurant, bar and lounge service, you will:
- Welcome and look after guests from arrival through to farewell, across breakfast, lunch, afternoon tea, dinner and the Morse Bar
- Take orders accurately, describe dishes and drinks with confidence, and make recommendations that land
- Deliver food and beverage service to standard, keeping pace without losing polish
- Handle allergen and dietary requirements with complete accuracy
- Set, clear and reset your section so the room is always guest ready
- Process payments and manage table administration correctly
- Support afternoon tea, private dining and event service when required
- Work as one team with the kitchen, bar and reception
What Do You Need?
- A genuine enjoyment of looking after people, experience welcome but attitude first
- Clear, confident communication in English
- The stamina and composure to hold standards through a full service
- Attention to detail, particularly around dietary requirements and cash handling
- Flexibility across a seven day rota including evenings, weekends and holidays
- Previous experience in a restaurant, hotel, bar or café is an advantage, full training is provided either way
- Right to work in the UK
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What We Offer:
Aside from an OTE hourly rate of £15.30 per hour, we provide:
- Service charge paid through a transparent Tronc scheme
- Meals on duty every shift
- Team member discount across the White Rabbit portfolio, including our restaurants and hotels
- Discounted stays at our hotels in Oxford, Cambridge, St Andrews, London and Lisbon
- Structured training and clear progression into senior and supervisory roles
- Employee assistance programme and wellbeing support
- Refer a friend bonus
- Recognition schemes and team socials
Ready To Serve Something Memorable?
If you want a waiter or waitress job in Oxford with real standards, a proper team and a building people travel to see, we would love to hear from you.
Apply now to become a Waiter/Waitress with White Rabbit Hospitality, The Randolph, Oxford.
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