Waiting and Bar Person

At Red Mist Leisure, we aim to deliver the best for our customers and continually exceed their expectations. We strive to be market leaders, and achieving this is dependent on the quality of our products, services, and our team. We recognise that customers have a choice where they spend their dining income, but by offering consistently great dining experiences, we will retain and expand our customer base through the strength of our reputation and become the first choice in our customer’s eyes.

We are looking for Waiting & Bar Staff to be part of our front of house team at The Cock Inn in Headley, near Epsom. This role requires someone who is personable, fun, and dedicated to achieving impeccable standards in all aspects of the operation. You will support the Management team, ensuring high standards of customer service are delivered always, and assist in effectively running the pub, achieving all operational and commercial targets.

Responsibilities

• Deliver and maintain excellent customer service
• Ensure exceptional standards of cleanliness are maintained
• Work together to follow all procedures throughout the establishment and ensure all regulations are met
• Be knowledgeable and become an expert about our products, promotions, and competitions

Requirements

• Totally customer focused. We always strive to please and exceed our customer’s expectations.
• Honest, dedicated, and hard-working
• A fun person with a good sense of humour who enjoys work and the interaction with customers and other staff members
• A reliable, flexible, and adaptable approach to working
• An enthusiastic, engaging, and friendly personality who takes real pride in achieving exceptional customer service results
• Enjoy working as part of a team
• Previous experience in a customer-facing role is desirable

Benefits

• Support, training, and development to improve competency and skills in the role and to aid towards progression opportunities in the future
• Competitive salary
• Excellent gratuities
• £500 when you refer a friend or family member to any pub at Red Mist
• Regular social events and familiarisation trips
• Free meals on duty
• Regular in-house staff competitions

About Red Mist Leisure

At Red Mist Leisure, we aim to deliver the best for our customers and continually exceed their expectations. We strive to be market leaders, and achieving this is dependent on the quality of our products, services, and our team. We recognise that customers have a choice where they spend their dining income, but by offering consistently great dining experiences, we will retain and expand our customer base through the strength of our reputation and become the first choice in our customer’s eyes.

We are looking for Waiting & Bar Staff to be part of our front of house team at The Cock Inn in Headley, near Epsom. This role requires someone who is personable, fun, and dedicated to achieving impeccable standards in all aspects of the operation. You will support the Management team, ensuring high standards of customer service are delivered always, and assist in effectively running the pub, achieving all operational and commercial targets.