West London NHS Trust
Waiting List Coordinator - Trauma & Orthopaedics
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) Merger
As of 1st July 2026, North Bristol NHS Trust (NBT) and University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) have merged to become Bristol NHS Foundation Trust. This merger brings together the best of both organizations, creating a single, strong, and sustainable entity capable of delivering better outcomes for patients, fairer care for the population, and greater opportunities for our staff.
Healthy Work-Life Balance
Bristol NHS Foundation Trust recognizes the value of a healthy work-life balance. When applying, please discuss how we might accommodate flexible working, allowing your work life to fit around your home life.
We particularly welcome applications from Black, Asian, and minority ethnic candidates, as they are under-represented within the Trust.
Job Overview
Band 4 Waiting List Coordinator
The Trauma & Orthopaedic department has an exciting opportunity for a Waiting List Coordinator.
Main Duties of the Job
- Maintain surgeons’ theatre diaries, selecting appropriate case mix in chronological order, acknowledging clinical priority
- Coordinate admission and associated pre-operative assessment clinics, ensuring all key staff are aware of organizational arrangements
- Act as a contact point, liaising with patients, relatives, medical representatives, GP’s/other hospitals, nursing staff, surgical team, and support services
- Record performance of additional capacity to meet demand/shortfall in elective capacity
- Liaise with consultants and other staff regarding annual leave and other absences, ensuring operating lists are appropriately booked and closed if necessary
- Manage the waiting list of a group of Consultants using Careflow, in accordance with the BNSSG Access Policy
- Be aware of maximum waiting time targets for patients and monitor the Patient Target List (PTL) on a daily basis to ensure Government Access Targets are not breached
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Working for our Organisation
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre, and Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, offering a blend of city living with easy access to the countryside or seaside, and all that the South West has to offer.
Detailed Job Description and Main Responsibilities
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Person Specification
Knowledge/Experience
Essential criteria
- NHS Experience
- Referral to Treatment Knowledge and Experience
- Prioritisation of Workload
- Experience in Handling Inbound/Outbound Calls
Desirable criteria
- Careflow System
- Managing Waiting Lists
Qualifications
Essential criteria
- GCSE in English & Maths
Desirable criteria
- MS Office (Excel & Teams)
- Advanced Keyboard and Computer Skills
- Use of Patient Administration System
Personal Qualities
Essential criteria
- Confident and Compassionate when communicating with Patients/Staff
- Adaptable and Flexible Approach to Work
- Hard Working and Good Organisational Skills
- Ability to Manage Conflicting Priorities
Important Information
- The Trust is committed to investing in and caring for all our staff, supporting health and wellbeing, as well as career development.
- Anonymous information from your application will be used to ensure we’re meeting our pledge.
- The Trust is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults.
- To comply with Part 7 of the Immigration Act 2016, all applicants must be able to speak fluent English to an appropriate standard, which will be assessed at the interview.
- If you require sponsorship for a visa to work in the UK, please check your eligibility under the UKVI points-based system.
- Personal details collected via electronic new starter forms on Trac are securely stored and used to set up the employee record on the ESR HR system.
- By applying, you agree to Bristol NHS Foundation Trust transferring your application information to its preferred applicant management system and the national NHS Electronic Staff Records system.
- Please be aware of scams – we will only communicate with you via @recruit.trac.jobs or nhs.net emails and will never ask for payments.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Application Process
- If you apply for a position with this Trust, you may be contacted via Trac or email, including invites for job interviews. Regularly check your Trac account and email accounts.
- The vacancy may close before the advertised closing date due to the high number of applications. Apply as soon as possible if you are interested and meet the requirements.
- Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.
- Interviews should usually take place within 3 weeks of the closing date.
- Provide correct work-related email addresses for employment references to ensure prompt reference checks.
- Your referees must be known to you in a line manager or professional lead capacity.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location