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Wales Board Member – Consumer Council for Water (CCW), WELSH GOVERNMENT
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Wales Board Member – Consumer Council for Water (CCW)
Remuneration: £11,090 per annum
Location: Cardiff, with travel to Birmingham and other locations for Board meetings as required
Time Commitment: Approximately 4 days per month
Term of Appointment: 4 years
Closing Date: 1 September 2026
Help shape the future of water services for consumers in Wales
The Consumer Council for Water (CCW) is the independent voice for water consumers in England and Wales. We help people resolve complaints, provide free advice and support, and influence water companies, governments and regulators to deliver better outcomes for customers.
We are seeking a Wales Board Member to join our Board and provide strategic leadership, oversight and a strong Welsh perspective to our work. This is an excellent opportunity to contribute to improving services, value for money and outcomes for water consumers across Wales.
What You'll Do
As Wales Board Member, you will:
- Help shape the strategic direction of CCW.
- Ensure the Board fully considers Welsh legislative, regulatory and policy developments.
- Chair the Wales Committee and represent Welsh consumer interests.
- Build relationships with key stakeholders across Wales.
- Represent CCW at strategic meetings and public-facing engagements.
- Help ensure CCW's work reflects Welsh Government priorities and evidence from Wales.
- Provide challenge and scrutiny on governance, performance and delivery.
Who We're Looking For
We are interested in candidates from a wide range of backgrounds. You do not need to be a water industry expert, but you should have senior-level experience in the private, public or voluntary sector.
Essential Qualities Include
- A passion for representing consumers and improving services.
- Strong analytical and strategic thinking skills.
- The ability to challenge constructively and contribute effectively in a board environment.
- Excellent relationship-building skills and the ability to inspire confidence among colleagues and stakeholders.
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Desirable Experience Includes
- Knowledge of, or interest in, the water sector.
- Strong communication and stakeholder engagement skills.
- Experience of public sector finance or accountancy.
- Welsh language skills.
Why join CCW?
CCW Is a Values-led Organisation Dedicated To Making a Real Difference For Water Consumers. We Work Across England And Wales To Help Customers Resolve Complaints, Secure Redress, Improve Affordability And Influence The Future Of Water Services. Our Values Are
- Positive energy
- Respect for all
- Innovative spirit
- Delivering our promises
- Engaged as one
We are committed to diversity and welcome applications from all sections of society. We particularly encourage applications from groups currently under-represented in public appointments.
Aelod o Fwrdd Cymru – CYNGOR DEFNYDDWYR DŴR (CCGC)
Tâl: £11,090 y flwyddyn
Lleoliad: Caerdydd, gyda theithio i Birmingham a lleoliadau eraill ar gyfer cyfarfodydd y Bwrdd yn ôl yr angen
Ymrwymiad Amser: Tua 4 diwrnod y mis
Tymor y Penodiad: 4 blynedd
Dyddiad Cau: 1 Medi 2026
Helpu i lunio dyfodol gwasanaethau dŵr i ddefnyddwyr yng Nghymru
Y Cyngor Defnyddwyr Dŵr yw cynrychiolydd annibynnol aelwydydd a busnesau sy’n defnyddio dŵr yng Nghymru a Lloegr. Rydym yn helpu pobl i ddatrys cwynion, darparu cyngor a chymorth am ddim, a dylanwadu ar gwmnïau dŵr, llywodraethau a rheoleiddwyr i gyflawni canlyniadau gwell i gwsmeriaid.
Rydym yn chwilio am Aelod o Fwrdd Cymru i ymuno â'n Bwrdd a darparu arweinyddiaeth strategol, goruchwyliaeth a phersbectif Cymreig cryf i'n gwaith. Mae hwn yn gyfle gwych i gyfrannu at wella gwasanaethau, gwerth am arian a chanlyniadau i ddefnyddwyr dŵr ledled Cymru.
Beth fyddwch yn ei wneud
Fel Aelod o Fwrdd Cymru, Byddech Yn
- Helpu i lunio cyfeiriad strategol CCGC.
- Sicrhau bod y Bwrdd yn ystyried datblygiadau deddfwriaethol, rheoleiddiol a pholisi Cymru yn llawn.
- Cadeirio Pwyllgor Cymru a chynrychioli buddiannau defnyddwyr Cymru.
- Meithrin perthnasoedd â rhanddeiliaid allweddol ledled Cymru.
- Cynrychioli CCGC mewn cyfarfodydd strategol ac ymrwymiadau sy'n wynebu'r cyhoedd.
- Helpu i sicrhau bod gwaith CCGC yn adlewyrchu blaenoriaethau Llywodraeth Cymru a thystiolaeth o Gymru.
- Darparu her a chraffu ar lywodraethu, perfformiad a chyflawni.
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Rydym Yn Chwilio Am
Mae gennym ddiddordeb mewn ymgeiswyr o ystod eang o gefndiroedd. Nid oes angen i chi fod yn arbenigwr yn y diwydiant dŵr, ond dylech fod â phrofiad lefel uwch yn y sector preifat, cyhoeddus neu wirfoddol.
Mae Rhinweddau Hanfodol Yn Cynnwys
- Angerdd am gynrychioli defnyddwyr a gwella gwasanaethau.
- Sgiliau meddwl dadansoddol a strategol cryf.
- Y gallu i herio'n adeiladol a chyfrannu'n effeithiol mewn amgylchedd bwrdd.
- Sgiliau meithrin perthynas rhagorol a'r gallu i ysbrydoli hyder ymhlith cydweithwyr a rhanddeiliaid.
Mae'r Profiad Dymunol Yn Cynnwys
- Gwybodaeth am y sector dŵr, neu ddiddordeb ynddo.
- Sgiliau cyfathrebu cryf ac ymgysylltu â rhanddeiliaid.
- Profiad o gyllid neu gyfrifeg sector cyhoeddus.
- Sgiliau iaith Gymraeg.
Pam ymuno â CCGC?
Mae CCGC Yn Sefydliad Sy'n Cael Ei Arwain Gan Werthoedd Sy'n Ymroddedig i Wneud Gwahaniaeth Gwirioneddol i Ddefnyddwyr Dŵr. Rydym Yn Gweithio Ledled Cymru a Lloegr i Helpu Cwsmeriaid i Ddatrys Cwynion, Sicrhau Iawn, Gwella Fforddiadwyedd a Dylanwadu Ar Ddyfodol Gwasanaethau Dŵr. Ein Gwerthoedd Yw
- Egni cadarnhaol
- Parch at bawb
- Ysbryd arloesol
- Cyflawni ein haddewidion
- Ymgysylltu fel un
Rydym wedi ymrwymo i amrywiaeth ac yn croesawu ceisiadau gan bob rhan o gymdeithas. Rydym yn annog ceisiadau gan grwpiau sydd ar hyn o bryd wedi'u tangynrychioli mewn penodiadau cyhoeddus.
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