NELFT NHS Foundation Trust
Ward Administator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
B3 Ward Administrator
Behind every great patient experience is a team of people working together to make it happen. Our corporate and administrative teams play a vital role in supporting clinical services, improving how we work and ensuring we deliver the highest standards of care.
We're looking for a Ward Administrator to join our friendly team at Mountnessing Court, Billericay. If you're passionate about delivering an excellent service, enjoy working collaboratively and want to be part of an organisation that is continually improving, we'd love to hear from you.
Mountnessing Court is a rehabilitation ward, open 24 hours a day, 7 days a week, so some evenings and weekend work is expected in this role. The hospital is located in a pleasant area overlooking a central garden with seating areas for our patients and staff. There is free staff parking on site and close to all transport links.
Main Duties of The Job
Post holder will have previous experience of working in the provision of excellent customer care. To have worked as an Administrator within a demanding environment, with excellent secretarial / administrative skills including minute taking, and electronic record keeping.
Previous experience of working in an NHS environment is preferred, but not essential. Successful candidates must have the ability to accurately input activity data onto the electronic patient record database. You should have developed communication skills with a range of people and be able to provide an initial response to patients and assist them with their queries. You will have the ability to assist the team by liaising with other departments or agencies for all aspects of the service users experience with the service and will also act as a point of contact for service users and to deal appropriately with enquiries.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This role will also involve processing referrals, booking appointments, interpreters & transport for patients, ensuring confidentiality is maintained at all times. You should be able to provide high standard, smooth, efficient and organised administrative support at service level, liaising with the senior staff on duty. They will also be expected to manage day-to-day administrative duties to ensure the smooth running of the service. Ability to use IT systems and databases & be able to demonstrate an understanding of quality control processes within the area of work.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
Working for Us
Joining Mountnessing Court NELFT means you’ll become part of a welcoming and supportive working environment. We’re CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London and Essex. We provide community and mental healthcare services to adults and children within these areas.
The Trust has award-winning equality and diversity initiatives, along with staff health and wellbeing activities. We invest significantly in your development because when you feel valued and supported, we can deliver the highest quality care to our patients. We are a Level 3 Disability Confident Leader, have been recognised in the Working Families Top 10 Employers benchmark for five consecutive years, and hold a Carers UK Level 1 Accreditation. Through our staff networks and training opportunities, we strive to foster a just and compassionate culture at NELFT.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Our Values 2025 - 2030
Working With Our Colleagues, Patients And Carers We Have Co-produced Three New Values That We Aim To Embed Within Our Culture Here At NELFT. They Are
- We are kind.
- We are respectful.
- We work together with our communities.
These three values help us to strive to provide the best care by the best people.
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Goodmayes, Essex.
Probationary Period
This post will be subject to a probationary period.
High Cost Area Supplement - Fringe
This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment of £1,346 and a maximum payment of £2,270 per annum, pro rata for part time)
Certificates of Sponsorship
Although we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points-based system.
For further information or an informal conversation about this role please contact:
- Name: Trudi Clark
- Position: Ward Manager
- Email: trudi.clark1@nhs.net
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills