University College London Hospitals NHS Foundation Trust
Ward Administrator
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You will be responsible for working alongside the other ward administrators and the staff on the ward to ensure high quality patient care. You will be required to assist with coordinating patient discharges, booking transport and communicating with patients and their family members. Excellent communication skills are essential, as is a focus on patient care.
You will work alongside our doctors, nurses and other members of the multidisciplinary team to support them in the administrative tasks required to carry out the clinical work in the department. You will be required to engage in patient flow, understanding the discharge metrics and engaging with the wider team to ensure efficient processes are followed, escalating to management where required.
We expect you to be hard working, engaged and supportive towards your colleagues. You will have to learn and practice a number of different administrative functions, and to offer feedback and suggestions to improve the service.
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It is important to provide an excellent level of service to our patients including being friendly, helpful and approachable at all times.
About UCLH
University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.
Services Provided
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
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We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.
Sustainability Commitment
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.
Contact Information
For further details / informal visits contact:
- Name: Isobel Bond
- Job title: Service Manager
- Email address: isobel.bond1@nhs.net
If you have any questions about the role and would like an informal discussion, please contact the Service Manager.
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