Cygnet
Ward Administrator/Clerk

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We are looking for a Ward Administrator/Clerk to join our team at Cygnet Taunton.
Cygnet Hospital Taunton provides acute inpatient admissions service for men and women and a specialist inpatient service for men diagnosed with a learning disability.
Your Day-to-Day…
Salary: £28,050 per annum
- You’ll be working 36 hours a week in a Inpatient Mental Health Hospital with males with learning disabilities, female and male acute mental health services and male cognitive neuropsychiatry.
- Assisting the wards to complete relevant forms where necessary (e.g. Admission Paperwork etc.).
- Helping to ensure the wards are compliant with various clinical dashboards.
- Ensuring paperwork is submitted so the patient database is kept up to date.
- Assist with the collection of required data to meet corporate requirements and monitoring of ward key performance indicators (KPIs).
- Maintain effective filing/record keeping systems and decant service user notes in line with Medical Records policy and procedure.
- Maintain and update ward displays and information points to ensure these remain current and relevant.
- Liaise with external agencies, referrers, relatives and other professionals as required.
- Attend and take minutes at meetings as requested.
- Record all enquiries using appropriate documentation and ensure action is taken where necessary.
- Provide cover in the Reception area for breaks, leave etc. to include handling the hospital switchboard efficiently and carrying out other duties in this area as requested.
- Provide cover and support to the Administration Department as requested.
- Ensure confidentiality and security of patient related data at all times.
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- Experienced in administration in a fast-paced environment (2 years experience)
- Proficient in typing and minute taking.
- Organised, diligent and can strictly adhere to processes & procedures
- Knowledgeable of mental health & patient confidentiality issues
- Skilled at inputting, pulling & analysing data using Microsoft Excel
- Proficient in Microsoft Word, PowerPoint, etc
- An excellent verbal & written communicator with strong interpersonal skills
- Able to swiftly solve problems & work under pressure without compromising quality
Why Cygnet?
- Strong career progression opportunities
- Expert supervision & support
- Employee referral scheme
- Pension scheme
- “Cycle to work” scheme & employee discount saving
Please note: successful candidates will be required to undergo an enhanced DBS check.
What next?
If you care about making a difference – we want to talk to you.
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