Dorset HealthCare University NHS Foundation Trust
Ward Clerk
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Experienced Administrator Opportunity
About the Role
This is an exciting and challenging opportunity for an experienced administrator to join our new CAMHS Inpatient Ward Seastone CAMHS High Intensity Environment.
We are looking for an enthusiastic, flexible, empathetic, and self-motivated individual to work within our team. Previous experience of working in a similar role/environment would be an advantage, although it is not essential as support and training will be provided.
We will offer the successful candidate a supportive team, with regular supervision meetings, opportunities for continued professional development, and a friendly working environment.
Requirements
- Excellent communication skills in written and spoken English, administrative, and organizational skills.
- Ability to liaise with professionals at all levels.
- Experience of using Microsoft Office, Word, Outlook, and Excel are essential.
- Skills to handle all contacts confidently with compassion, patience, and professionalism, in person, via email, and on the telephone.
Responsibilities
- Work as part of the multi-disciplinary team, developing knowledge of the processes and the electronic systems used to ensure that patients' needs are met.
- Provide secretarial support to accurately pre-populate forms and document the meetings held on the ward into the patient records.
- Take a lead role in organizing the Ward office, managing the reception area, visits, and telephone.
- Keep on top of the paperwork, including scanning and uploading patient documentation, and liaising with patients and staff.
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Conditions of Employment
- Undertake a Prevention and Management of Violence and Aggression course.
- Successful completion of this course is a condition of employment; failure to achieve this will result in the inability to commence working in the post.
About Dorset HealthCare
At Dorset HealthCare, we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities, and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services, and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
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Our 7,000-strong workforce is at the heart of what we do, and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities, and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us, you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion, and expertise in all we do.
Contact Information
For further details or informal visits, contact:
- Name: Rebecca Matoug
- Job title: Seastone Ward Manager
- Email address: rebeccamatoug@nhs.net
- Telephone number: 01202 545400
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