Manchester University NHS Foundation Trust
Ward Clerk - Emergency Gynaecology
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About the Role
The Ward Clerk is an integral part of the ward team here on EGU. We are looking for someone who is proficient, organized, has good time-keeping with excellent people and communication skills. They are required to provide a comprehensive service to patients and perform to a high standard the clerical duties.
- Communicating regularly with patients' relatives and loved ones to provide updates as a point of liaison
- Facilitating the attendance of patients onto the ward
- Updating the Hive system
- Answering and responding to phone calls in a professional and timely manner
To operate within clearly defined limits of policies, procedures, protocols, and guidelines within the department and when necessary improve good working practice.
We are looking for candidates who have excellent telephone and communication skills and are eager to join our Administration team at Wythenshawe.
The position is a busy customer/administration service-based role where no two days can be the same. You will need to work flexibly and apply a methodical approach to a varying workload. Good interpersonal skills and the ability to work on your own initiative and as part of a team.
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You will work alongside the Consultants, Doctors, and nurses to ensure our patients receive the best care possible, we are looking for candidates who will bring a positive approach to our working environment.
Successful candidates must have excellent IT skills and experience working in a customer service or healthcare environment as you will be expected to use IT and communication equipment associated with call handling and data input. You should demonstrate high levels of personal commitment to facilitate the delivery of a patient-focused service.
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services. Our Oxford Road Campus in Manchester is the largest health academic campus in Europe.
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Behind every patient cared for are people keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, your ideas are heard and your contribution is valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.
Contact Information
For further details / informal visits contact:
- Name: Kelly Monaghan
- Job title: Admin Team Leader
- Email address: kelly.monaghan@mft.nhs.uk
- Telephone number: 0161 291 2561
Please contact Kelly to discuss the role further.
Informal enquires are encouraged
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