Frimley Health NHS Foundation Trust
Ward Clerk for Maternity
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Job Overview
Frimley Park Hospital is delighted to offer an exciting opportunity to join our dedicated maternity team as a Ward Clerk/Receptionist.
We are currently seeking a motivated and enthusiastic individual to support across our Antenatal Ward, Postnatal Ward and Triage department.
As the first point of contact on the ward, you will play a vital role in providing a warm and professional welcome to mothers, families, and visitors.
You will be responsible for managing telephone enquiries efficiently and ensuring that all visitors are signed in and out of the unit appropriately, supporting the overall security of the ward.
You will be welcoming mothers and visitors, answering phone calls, ensuring the security of the ward and supporting the midwives, doctors and maternity support workers with their administration.
This is a rewarding opportunity to contribute to a vital area of care, supporting new families during one of the most important times in their lives.
If you are passionate about providing excellent service and working as part of a caring, professional team, we would love to hear from you.
Main duties of the job
We are looking for an organised, and proactive individual to join our team in a key administrative role that supports the smooth running of our ward.
This varied role involves data entry, reception duties, and the management of patient admissions, transfers, and discharges using our electronic systems.
You will also be responsible for ordering stock, reporting faulty equipment, answering telephone calls, and performing a range of general office tasks to support the wider clinical team.
The successful candidate will have a strong sense of professionalism, be highly vigilant in maintaining patient privacy, dignity, and confidentiality, and demonstrate a warm and approachable manner.
Excellent communication and social skills are essential, as is the ability to remain calm and helpful in a busy and sometimes demanding environment.
We are seeking someone who is flexible, reliable, and enjoys working as part of a lively and supportive team.
You should be confident in using computer systems and able to manage your time effectively while balancing multiple tasks.
If you meet the criteria outlined in the person specification and are looking for a rewarding role where your contribution is truly valued, we encourage you to apply.
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This is a great opportunity to be part of a dynamic NHS team delivering high-quality care and support to patients and their families.
Working for our organisation
Visa Sponsorship
This position is not eligible for Skilled Worker visa sponsorship. Applicants must already hold the right to work in the UK for the full duration of the contract.
Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme.
We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.
Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.
We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.
Detailed Job Description And Main Responsibilities
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person specification
Qualifications
Essential criteria
- GCSE or NVQ Level 2 Maths & English or equivalent
Experience
Essential criteria
- Customer service
- Works well in a team
- Works well under pressure
Desirable criteria
- Hospital or other medical environment experience
Computer Skills and Data Input
Essential criteria
- Computer experience
- Keen to work with EPIC
Special Requirements
Essential criteria
- Keen to collaborate with EPIC and contribute to its work.
About Us
Frimley Health NHS Foundation Trust (FHFT) is proud of its strong reputation, record of achievement and ambition for the future. We serve a population of over 900,000 people across Berkshire, Hampshire, Surrey and South Buckinghamshire, and remain committed to improving the health and wellbeing of our communities.
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Our new organisational strategy – FHFT 2030 – sets out our ambition to be the best place to receive care and the best place to work in the NHS. Underpinned by our Trust values – Committed to Excellence, Working Together, Facing the Future, and being a modern, compassionate, Healthcare Organisation – we are creating a culture where our people can thrive and patients always come first.
We continue to invest heavily in our services and facilities. This includes the development of a new hospital at Frimley Park, major expansion of diagnostics and inpatient capacity, and the continued transformation of services across our sites. We have already delivered a brand-new £100m state-of-the-art Heatherwood Hospital, a £49m Emergency Assessment Centre at Wexham Park, and a £10m upgrade to maternity services.
We are also committed to sustainability and the NHS Net Zero ambition. Our new hospital and estate developments are being designed to be environmentally responsible, energy efficient, and future-proofed, featuring on-site renewables energy and intelligent energy systems. Through our green plan, we are embedding sustainable practices across all areas of care and operations, ensuring we reduce our environmental impact while improving population health and wellbeing. Our staff are key to helps us deliver on our ambition and to ensure sustainability is a core component of care delivery and our operations.
Alongside estates’ investments, we are embedding a strong focus on digital innovation and quality improvement. Our electronic patient record (Epic), launched in 2024, is already enabling safer, more connected, and more effective care for patients, while giving staff the tools they need to do their best work. Our electronic patient record also supports safe and effective digitised care pathways, savings time and carbon, whilst delivering excellent quality of care.
Everything we do is guided by our values, shaping how we care for patients, support colleagues, and build a sustainable future for healthcare together.
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