The Overall Purpose Of The Role Is To

Provide a professional and efficient reception service to RLI community midwives, ensuring that all patients and visitors are welcomed to the department in an appropriate manner whilst adhering to the Trust Policy and Data Quality.

Provide professional, comprehensive and effective administration support service to the administration and Midwifery team.

To provide a welcoming and professional approach to all members of the public and staff attending the department.

• Undertake general office duties including, answering the telephone, meet and greet, photocopying, organising incoming patient lists. Communicate department information to the management team as required. Ensure that up-to-date written and electronic records are maintained in accordance with professional and Trust standards.
• Keep up-to-date with any computerised systems introduced and attend any training required. Maintain department databases and spreadsheets as appropriate.
• Effective liaison with relevant wards and departments within the Trust and other providers associated with the department to ensure a prompt and effective communication system.
• Participate in annual appraisal. Identify and action own development needs and establish personal supervision/mentorship.
• Participate in all mandatory training as required by the Trust.