Homerton Healthcare NHS Foundation Trust
Ward Clerk
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The Ward Clerk on the Acute Care Unit (Admissions Ward) provides effective administrative and clerical support within a busy admissions unit. The role includes delivering a client-centred reception service, greeting patients, visitors, and staff in a professional and welcoming manner.
Working as part of a multidisciplinary team, the Ward Clerk supports the smooth running of the unit by ensuring an efficient administration and clerical service for the Acute Care Unit.
This post may close early, subject to high application numbers***
Responsibilities
- To provide a client-centred reception service with respect to greeting patients, visitors, and staff.
- To effectively deal with internal and external telephone enquiries; resolving queries as appropriate or otherwise passing them onto the appropriate individuals.
- To ensure that all relevant information including Healthcare Records are available for all patients.
- To record all patient information on the confidential computer system accurately and in ‘real-time’.
- After discharge of patient, to document, track, and deliver completed Healthcare Records to the appropriate department.
- After discharge of patient, to make any outpatient appointments as requested by the clinical team.
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About Us
Homerton Healthcare NHS Foundation Trust is a high-performing and flourishing organisation serving the population of Hackney, East London, The City, and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
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Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures, and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Contact Information
For further details / informal visits contact:
- Name: Margaret Lyon
- Job title: Ward Manager
- Email address: m.lyon@nhs.net
- Telephone number: 02085107260
Mousomi Bhattacharyya
Tel: 02085107260
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