MedScience Group
Warehouse Administrator
Kidderminster
Posted 2 months ago
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Warehouse Administrator
Purpose of the Role
The Warehouse Administrator is responsible for supporting the efficient day-to-day administration of warehouse and logistics operations, ensuring accurate processing of:
- Customer orders
- Stock movements
- Customer portal activities
- Logistics coordination
The role requires flexibility to support warehouse operations as required, including undertaking Warehouse Operative duties to ensure continuity of service and operational efficiency during:
- Periods of absence
- Increased workload
- Business demand peaks
Key Responsibilities
Administration and Logistics
- Manage Amazon orders and related administration in a timely and accurate manner
- Maintain Amazon Vendor Central activities and communications
- Observe and update customer portals for:
- Order accuracy
- Inventory details
- Shipment information
- Coordinate pallet deliveries and general logistics activities to ensure:
- Efficient dispatch
- Timely receipt of goods
- Liaise with:
- External couriers and delivery partners
- Suppliers
- Customers
- Internal departments to manage deliveries and shipments
- Assist with booking stock into warehouse systems within agreed deadlines
- Maintain records and associated spreadsheets for:
- Dispatch
- Shipment documentation
- Investigate and resolve discrepancies relating to:
- Deliveries
- Stock movement
- Inventory issues Escalate unresolved issues as necessary
- Support stock control and inventory management activities
- Produce required reports and administrative documentation
- Collaborate closely with:
- Customer Service team
- Warehouse team
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Warehouse Operations Support
The role also covers support and Warehouse Operative duties, including:
- Order fulfilment:
- Picking and packing customer orders
- Ensuring customer-specific requirements are met with accuracy
- Incoming goods process:
- Receiving and checking deliveries
- Processing and recording new stock
- Stock management:
- Assisting with stock takes and inventory counts
- Booking deliveries and tracking shipments
- Organising stock movements internally
- Operational maintenance:
- Maintaining warehouse cleanliness and organisation standards
- Upholding Health & Safety compliance
- Investigating stock discrepancies
- Supportive tasks:
- Assisting Warehouse Manager with operational activities
- Using warehouse systems, including:
- Sage 200
- SAP
- Scanner technology
- General warehouse duties to maintain team service levels
Compliance Responsibilities
- Adhere to MedScience Distribution’s Wholesale Distribution Authorisation (WDA(H)) standards
- Ensure compliance with Good Distribution Practice (GDP) in:
- Storage procedures
- Purchasing protocols
- Supply and distribution of medicinal products
- Maintain high service standards for customers and stakeholders
- Comply with:
- All Health & Safety requirements
- Company-specific procedures
- Confidentiality obligations for company, customer, and supplier data
- Regular attendance at required training activities
Quality Responsibilities
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- Procedural adherence:
- Company Quality Management System (QMS)
- Environmental Management System (EMS)
- Process improvement:
- Identify opportunities for operational enhancements
- Champion continuous improvement
- Issue management:
- Report quality issues, complaints, incidents, or non-conformances promptly
Person Specification
Essential
- Proven experience in an administrative, logistics, warehouse or operational support role
- Strong IT proficiency, including proficiency in Microsoft Office applications
- Experience in using:
- ERP systems
- Warehouse Management Systems (WMS)
- Customer portals
- Stock management software
- Exceptional organisational & administrative skills
- High degree of accuracy and attention to detail
- Effective verbal & written communication
- Ability to:
- Prioritise workloads
- Meet tight deadlines
- Work independently and within a team
- Commitment to flexible support for warehouse operations when required
Desirable
- Relevant industry experience in:
- Medical device or **healthcare() distributions() () environments
- Knowledge of Amazon Vendor Central
- Proficiency in systems:
- Sage 200
- SAP
- Familiarity with:
- GDP regulations
- ISO9001 compliance
Key Behaviours
- Customer-focused mindset
- Reliable and dependable
- Proficient approach to tasks
- Adaptable team player with flexible attitude
- Problem-solving skills
- Commitment to continuous improvement & operational excellence
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Skills
Logistics Coordination
Warehouse Administration
Inventory Management
Order Processing
Amazon Vendor Central
ERP Systems
WMS
Microsoft Office
Stock Control
GDP Compliance
Picking and Packing
Shipping and Receiving
Communication Skills
Organizational Skills
Attention to Detail
Problem Solving