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Warehouse Manager
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The Role
To lead the safe, efficient and compliant operation of the warehouse, ensuring the effective receipt, storage, control and dispatch of stock and customer orders.
The role is responsible for supporting both the distribution function and sign manufacturing business unit by ensuring inventory accuracy and high standards of customer service.
Key Responsibilities
Warehouse Operations
- Manage all goods in, storage, stock control, picking, packing and dispatch activities.
- Ensure customer orders are accurately picked, packed and dispatched to meet agreed delivery dates and service levels.
- Oversee the receipt of supplier deliveries, ensuring stock is checked, booked in and stored in the correct location.
- Maintain inventory accuracy through regular stock checks, audits and investigation of stock discrepancies.
- Support the TM and Commercial Sign Manufacturing operation by ensuring the availability and movement of raw materials, components and finished products.
- Ensure the safe loading and unloading of vehicles and effective management of warehouse space, equipment and resources.
- Identify and implement operational improvements to increase efficiency, productivity and customer satisfaction.
Team Leadership and Management
- Lead, motivate and develop warehouse personnel to achieve operational and business objectives.
- Plan and allocate resources to meet workload demands and service requirements.
- Conduct regular team meetings, performance reviews and return to work discussions.
- Identify training and development needs to ensure competence across all warehouse activities.
- Promote a positive culture of accountability, teamwork, continuous improvement and employee engagement.
- Manage departmental costs and resources in line with budgets and business targets.
- Protect company assets and maintain security of stock, facilities and equipment.
Quality
- Ensure high standards of quality, accuracy and service are maintained across all warehouse processes.
- Accountable for inventory accuracy and order fulfillment performance.
- Investigate stock issues, customer complaints and process failures, implementing corrective actions where required.
- Support continuous improvement initiatives to enhance product quality, operational performance and customer experience.
- Maintain high standards of housekeeping and workplace organization.
- Ensure compliance with company quality procedures and support internal and external audits.
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HSEQ
- Lead by example in promoting positive HSEQ culture.
- Ensure compliance with all relevant legislation, company policies, risk assessments, safe systems of work and operational procedures.
- Maintain and review RAMs, risk assessments and control measures relevant to warehouse activities.
- Investigate accidents, incidents and near misses, identifying root causes and implementing corrective actions.
- Conduct workplace inspections, audits and safety briefings, ensuring actions are completed within agreed timescales.
- Support environmental, quality and sustainability initiatives, including ISO management systems and carbon reduction objectives.
- Work closely with the HSEQ Team to drive continuous improvement, share best practice and maintain compliance across the business.
Key Measures & Targets
- Warehouse operational performance
- Stock accuracy and inventory control
- Customer order fulfillment and on-time dispatch
- Team performance, development and engagement
- HSEQ compliance and continuous improvement
- Security of assets, stock and facility
Key Relationships
- Signs Supervisor
- Warehouse Team
- Sales Team
- Operations Manager
- Logistics Supervisor
Person Specification
The successful candidate is likely to meet all the following criteria:
Essential
- Previous experience of managing a warehouse operation.
- Commercially aware
- Computer literate
- Attention to detail and ability to follow procedures.
Desirable
- Industry knowledge
- Full UK Driving License
About BCS Group
BCS Group, a subsidiary of Barhale Holdings Plc, is a privately owned company. We are a leading supplier of safety and construction products based in the Midlands. We pride ourselves on providing a first-class service to all our customers, ensuring the right product or solution is delivered to the right location on time. With over 5,000 items within our core range, BCS Group can fulfill any order and ensure it is delivered directly via our dedicated transport fleet or those of our partners.
Manufacturing
Our capabilities include standard and bespoke signage, labels, temporary and permanent road traffic signs and bespoke steel fabrication/installation which includes footbridges, walkways, flooring, guardrails, ladders and tunnelling products.
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Extensive Stock Range
Distributor of leading industry brands in PPE & clothing, traffic management, safety & lifting and site equipment products. These include Bollé, Pulsar, Globus, Rock Fall, Progarm, Portwest, Melba Swintex, Oxford Plastics, JSP, Nissen, Carters, Orafol, Crowcon, Radiodetection, Dräger, Ridgegear, and Plant Nappy.
Safety Equipment Servicing
Specialist safety & lifting repair, calibration and inspection since 1999. We have our own purpose-built maintenance and calibration facility for gas detection, cable avoidance, breathing apparatus and lifting equipment which, along with our fully equipped mobile calibration unit, is where all maintenance and repairs are carried out. Our staff are trained and fully qualified in the maintenance, calibration and inspection of a full range of specialist safety & lifting equipment.
Our People
With a direct workforce philosophy, the company culture is driven by our core values, which describe how we act day-to-day. We ensure all your needs are met through our national call centre and dedicated account management.
Triple Accreditation
ISO 9001:2015, ISO 14001:2015, ISO 45001:2018 and ISO 50001:2011 standards, which means our customers can have complete confidence that we have an ongoing commitment to be a safe, efficient and responsible partner.
Caring and investing in you
As a Gold Investors in People company and a Sunday Times 100 Best Company to Work For, we are committed to investing in people. We are passionate about creating a working environment where people are supported throughout their careers, where people can enjoy security and be part of a company that cares about them.
From the moment you join us, your well-being and career aspirations will be supported by:
- Competitive salary
- Company Pension
- Life Assurance
- Private Medical
- 25 days annual leave in addition to 8 public bank holidays and loyalty days
- 8 hours volunteering
- Employee Assistance Programme to support your mental, physiological, and financial well-being.
- Flexible benefits via salary sacrifice
- Company car/green car scheme/car allowance/Van (dependent on position)
- Leadership & management training and coaching
- Regular line management engagement and appraisal to support your career progression.
- Development supported by internal and externally delivered training.
- Continuous service awards
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