National Trust
Warehouse Operative
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Summary
Salary: £12.75 per hour
Contract: Permanent
Hours/working pattern: 1000 hours per year. This role is based on annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year.
Hours are 1000 hours per annum; 20 hours per week for 50 weeks. (the last 2 weeks of the year are not worked as part of the annualised hours contract). Days worked will be Monday; Wednesday; Thursday and Friday normally. This may change depending on the business requirements. You will work 5 hours on each of these days.
Previous Warehouse Experience Is Not Essential, But Is Helpful.
Interview date: ASAP
What it's like to work here
The National Trust Distribution Centre in Melksham is a small but important part of the operation of the Trust. We pick and pack orders for our retail shops and other locations. Working as part of a small team you'll support or retail and visitor operations, delivering the items they need on time and accurately.
What you'll be doing
You'll be picking orders for our gift shops and visitor reception centres, using a manual or electric pallet truck. It's a physical role, using a hand held terminal to pick the items onto a pallet, into boxes or totes. Accuracy is important and making sure the stock arrives in perfect condition is also essential.
Who we're looking for
We'd love to hear from you if you have the following:
- Works safely and responsibly - follows warehouse procedures and health and safety requirements, helping to create a safe and supportive environment for colleagues, volunteers, and visitors.
- Delivers high standards of accuracy and care - handles stock, equipment, and materials with attention to detail, ensuring items are stored, picked, and dispatched accurately and efficiently.
- Supports colleagues and works as one team - builds positive working relationships, shares knowledge, and contributes to a collaborative culture that helps the team achieve its goals.
- Takes pride in providing excellent service - understands how warehouse operations support the National Trust's places and people, completing tasks reliably and contributing to a positive customer experience.
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The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- Season ticket loan
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Click here to find out more about the benefits we offer to support you.
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National Trust place
Melksham, Caithness House, Melksham, SN12 8DZ
Documents
[Warehouse Operative - Career Level A1.pdf](Warehouse Operative - Career Level A1.pdf)
Requirements
- Compliance. Eligibility to Work in the UK
Additional information
Closing Date: 30 August 2026
To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.
If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.uk
If you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.
Equal Opportunities Statement
The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here.
Safeguarding Statement
The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre.
Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early.
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