Gear4music Ltd.
Warehouse Shift Manager
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Warehouse Shift Manager
Are you an experienced, hands-on Warehouse Shift Manager who enjoys leading from the front? As our business continues to grow, we’re looking for a confident people leader to join our warehouse management team and help keep our operation running smoothly.
Our Story
As one of the fastest-growing retailers of musical instruments and equipment, Gear4music is proud to be at the forefront of the music industry. We are more than just a retailer. We are a community of music enthusiasts who are committed to providing the best possible online shopping experience for our customers. Our passion for music drives us to constantly innovate and improve our offerings, and we are always looking for talented individuals who share our vision.
Your part in the Performance
You’ll manage the day-to-day operation of a busy warehouse department, leading a team of around 20 operatives, rising to up to 50 during peak periods. You’ll ensure daily targets are met, Health & Safety standards are upheld, and your team is supported, motivated, and developed.
Your day to day will include:
- Lead and develop a warehouse shift team
- Ensure operational targets and customer needs are met
- Maintain high standards of Health & Safety and compliance
- Support new starters and act as the first point of contact on shift
- Drive continuous improvement and lead by example
Your Skills and Experience: What We're Looking For
Whilst we have an idea in mind of what we need, we are inclusive, and we want applications from people with diverse backgrounds and experiences. If you are interested but not sure you tick every box, please apply, as you may be the exact person we are looking for.
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Required:
- Previous warehouse people management experience
- Strong communication and decision-making skills
- Good numeracy, literacy, and data analysis skills
- Confident using computer systems
- Solid Health & Safety knowledge (Risk Assessments, COSHH, SOPs)
- Reliable, organised, and calm under pressure
- Hands-on, flexible, and team-focused
Desirable (Not Essential):
- Forklift experience
- Goods In or eCommerce experience
Shift Pattern
We are a 7-day operation with service hours between 06:00 and 23:00. This role works on a weekly rotating shift pattern, covering 5 days out of 7.
Shift Pattern:
-
Early Week (Rotation 1)
- Mostly 08:00 – 16:30 (Mon–Fri)
- Occasional 06:00 – 14:30 starts depending on operational needs
- Saturday: 08:30 – 17:00
-
Late Week (Rotation 2)
- 14:30 – 23:00 (Mon–Fri)
- Sunday: 08:30 – 17:00
Start times and rotation details will be fully discussed during the interview. During our peak times throughout October, November, and December, there may be a requirement to work additional hours, which is paid as overtime.
What we'll give you:
Alongside the benefit of working with a fantastic bunch of talented people, we are committed to providing a well-rounded benefits package that includes development opportunities and support for your wellbeing:
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- Generous discount scheme across our full range of music and home entertainment products.
- Employee Assistance Programme, offering 24/7 caring & compassionate support across a wide range of areas.
- Access to 30 qualified Mental Health First Aiders across the business, demonstrating our commitment to prioritising mental health & wellbeing support as a ‘Mindful Employer’.
- Free car parking with access to electric charging points
- Plus the following: employee referral scheme, employer pension scheme, corporate eyecare vouchers, cycle to work scheme, company sick pay scheme, enhanced maternity, paternity & adoption pay, annual flu vaccinations, access to the 26-day per annum WFH policy where job roles permit.
Equal Opportunities Employer
We are an equal opportunities employer and welcome applications from all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation, in line with the Equality Act 2010.
If you require any reasonable adjustments as part of the recruitment process, please let us know. A member of our friendly recruitment team will contact you to discuss your needs in more detail and ensure appropriate arrangements are made.
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