Zuno Tech Group
Warehouse Supervisor
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Warehouse Supervisor
Barnsley Warehouse
37.5 hours per week / rotating shift pattern covering hours between 6am-10pm
About Zuno
When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs – among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.
Zuno offers…
- A great team culture – You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
- A market-leading tech platform – Our team of developers is constantly improving our award-winning platform to support customers and engineers.
- Employee progression – We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
- Customer champions – Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
- Award-winning products – We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
- Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group
Job Purpose
To support the Warehouse Manager in leading the day-to-day warehouse operation, supervising a team of warehouse operatives ensuring the safe, accurate, and efficient handling of goods from receipt through to dispatch maintaining high operational standards, and working hands-on alongside the team when required.
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What You’ll Do
Health, Safety & Compliance
- Ensure all team members follow health and safety procedures and use equipment correctly
- Conduct regular safety checks and report hazards or incidents promptly
- Support the Warehouse Manager in accident investigations and implementing corrective actions
Operational Oversight
- Supervise daily warehouse activities including goods-in, putaway, picking, packing, and despatch.
- Ensure accurate and timely completion of tasks to meet service levels and customer expectations
- Allocate resources effectively and adjust priorities based on operational demands
- Work hands-on with the team during peak periods or when operationally required
- Support audits and stock checks, ensuring high levels of inventory accuracy
Team Leadership & Development
- Conduct regular team briefings, 1:1s, and performance reviews to ensure alignment with operational goals
- Support succession planning and staff development through mentoring and training initiatives
- Identify opportunities to improve efficiency, accuracy, and team engagement
- Encourage a culture of accountability and continuous improvement within the team
People Management
- Supervise and lead a team of warehouse operatives, providing clear direction, coaching, and support
- Ensure adherence to standard operating procedures and company policies
- Monitor attendance, performance, and conduct
- Conduct return-to-work interviews, monitor attendance, and manage absence in line with company policy
- Support performance management through regular feedback, reviews, and development planning
- Promote a positive, inclusive, and safety-conscious working environment
- Address personnel issues promptly, escalating to management or HR when appropriate
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Who You Are
Essential:
- Experience in a warehouse or logistics environment, ideally in a supervisory or team leader role
- Strong leadership skills with the ability to motivate and manage a team
- Hands-on approach with a willingness to work alongside the team when needed
- Good understanding of warehouse operations and health & safety practices
- Excellent communication and organizational skills
- Confident in use of IT and WMS (Warehouse Management Systems)
Desirable:
- Experience in industries involving boilers, air conditioning, heat pumps, solar, or EV charging products
- Recognised health and safety qualification (e.g., IOSH Working Safely or equivalent)
- Forklift license or experience with material handling equipment (MHE)
Benefits
- 30 days annual leave + bank holidays
- Private medical cover with Aviva*
- 4 x salary Death in Service cover with Zurich*
- Paid 6 months maternity pay after a year of service
- Paid paternity pay after a year of service
- Salary sacrifice pension matched up to 6%
- Ongoing training & development opportunities
- Social events
*After probationary period
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