About You

• Experience working within a warehouse or logistics environment, with a good understanding of operational processes, stock control, quality assurance, and health and safety requirements.
• Previous experience of leading or supervising colleagues, with the ability to motivate a team, lead by example, and support the achievement of operational targets and KPIs.
• Strong communication and interpersonal skills, with the ability to build positive working relationships and communicate effectively with colleagues, managers, and external partners.
• Good organisational skills and attention to detail, with the ability to manage stock accuracy, follow procedures, and maintain high standards of quality and compliance.
• Experience using warehouse management systems, RF scanners, and Microsoft applications, with the ability to confidently manage operational information and reports.
• A commitment to living our HEART values, with a proactive, collaborative, and safety-focused approach; experience with pivot trucks and dangerous goods regulations would be desirable.

About the Role

• Support the Warehouse Manager and Assistant Manager in the day-to-day running of the National Distribution Centre, deputising in their absence to ensure safe, efficient, and effective operations.
• Lead and coordinate warehouse activities, providing direction and support to Logistics Operatives to ensure accurate picking, packing, despatch, and achievement of operational KPIs.
• Oversee quality assurance processes across goods in, storage, and despatch, ensuring all stock movements meet required standards, policies, and regulatory requirements.
• Take responsibility for international despatch processes and dangerous goods distribution, ensuring all shipments are prepared, processed, and delivered in line with compliance and safety standards.
• Maintain high standards of stock control, including audits, replenishment, inventory reporting, expiry date monitoring, and supporting annual stock takes and external audits.
• Promote a safe, organised, and productive working environment by ensuring excellent housekeeping, compliance with health and safety requirements, site security, and providing operational support across the wider National Distribution Centre when required.

Please see the job description for more detail (this can be viewed on our website or once you click apply)

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve. At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability & Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network. We do not tolerate any form of discrimination and engender a sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship. We believe passionately in equality, diversity, and inclusion.

St John Ambulance is proud to be a signatory of the Armed Forces Covenant. We are committed to supporting current and former members of the Armed Forces, reservists, veterans, cadet force adult volunteers, and military families, ensuring they are treated fairly and are not disadvantaged in their recruitment or employment with us.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role.

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy.