GXO Logistics
Warehouse Team Leader
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Are you an experienced warehouse leader who thrives in a fast-paced operational environment?
Do you enjoy motivating teams, driving performance and delivering exceptional customer service? Are you looking for an opportunity to make a real impact within a growing and dynamic operation?
Role Overview
We’re recruiting for a Warehouse Team Leader to join our Jellycat operation in Swadlincote on a 12-month maternity cover contract. Working a 5 on, 2 off shift pattern (13:30 – 22:00), you'll lead warehouse colleagues, coordinate operational activity, and ensure customer expectations are consistently met.
Pay and Benefits
- Salary: £30,391 per annum
- Annual leave: 33 days (inclusive of bank holidays)
- Company-sponsored pension
- Life assurance
- 24/7 online GP service
- Fully comprehensive employee assistance programme
- Access to MyBenefits platform, including:
- High street discounts
- Cycle-to-work scheme
- Cashback rewards
- And much more
Key Responsibilities
On a typical day, you’ll:
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- Lead and coordinate daily warehouse operations, ensuring targets for productivity, quality, and service are met across your designated areas.
- Act as the first point of escalation for operational and colleague-related issues, resolving challenges proactively to maintain workflow and customer service.
- Monitor and analyse operational KPIs, using warehouse systems and performance data to identify improvement opportunities and drive operational excellence.
- Promote and maintain a strong health & safety culture, enforcing compliance with company procedures, conducting observations, and supporting investigations.
- Coach, develop, and support warehouse colleagues, sharing best practice and building a highly engaged, high-performing team.
Required Skills & Experience
To succeed at GXO, you must have:
- Previous experience in a Team Leader, Supervisor, or similar operational leadership role within a warehouse or logistics environment.
- Strong communication, organisational, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced setting.
- Experience working with warehouse management systems and operational reporting tools to support decision-making and performance management.
- A proven ability to lead, motivate, and develop teams while fostering positive relationships across operational functions.
- A proactive and adaptable approach, with a focus on:
- Customer service
- Continuous improvement
- Maintaining high operational standards
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About GXO
We engineer faster, smarter, leaner supply chains.
GXO is a leading provider of cutting-edge supply chain solutions to some of the world’s most successful companies. We use our technology and services to help customers manage goods most efficiently. Our greatest strength is our global team—energetic, innovative people from all experience levels and backgrounds who make GXO a great place to work.
The above statements describe the general nature and level of work. All employees may be required to perform additional duties as needed.
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