Ministry of Justice UK
Warehouse Team Leader (Ref: 23088)
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Job Summary
Job Description
This position is based at NDC BRANSTON - LOGISTICS BURTON-ON-TRENT, DE14 3EG
Role Summary
We are looking for an experienced and motivated Team Leader to support the Warehouse Manager in delivering an efficient and cost-effective warehousing and distribution service.
In this role, you will oversee the day-to-day movement of goods, including loading and unloading vehicles, checking deliveries, and ensuring stock is processed, recorded, and stored accurately within set timescales. You will also provide guidance and support to managers, team leaders and customers, helping to maintain a high-quality service.
You will bring recent experience of working in a modern warehouse environment, along with proven experience of leading or managing people. The role requires the ability to work to tight deadlines, solve problems quickly, and maintain strong attention to detail.
Working Hours:
- Monday to Thursday: 08:00 – 16:00
- Friday: 08:00 – 15:30
Key Responsibilities
- Carry out all aspects of people management including performance management
- Managing the team in goods in and out; ensuring records/trackers updated as required
- Investigate Customer complaints / receipt / rejects / returns for the warehouse manager
- Maintaining Standard Operating Procedures (SOP’s) and risk assessments for the warehouse
- Provide support to the warehouse manager for stock checks and inventory checking
- Ensuring and managing property consolidation for HMPPS
- Accident reporting and report hazards
- Induction training for new team members and ensuring everyone is up to date/have the relevant training delivery of training, including upkeep and maintenance of training plans and training records
- Understand and ensure policies, procedures and practices are in place as required
- Manage the achievement of performance targets and standards within the work area, verifying and signing off documentation as appropriate
- Support the Warehouse manager by analysing data from the department and other areas. Produce reports and provide accurate management information, to include monitoring goods performance
- Act as first point of contact for relevant external stakeholders
Health, Safety and Welfare
Support the Warehouse Manager in creating a safe working environment for staff, visitors, and contractors by adhering to Health and Safety legislation, ensuring Safe Systems of Work (SSOW) and Risk Assessments (RA) are followed, and by reporting any incidents to the Warehouse Manager/Health and Safety Manager.
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Mechanical Handling Equipment (MHE)
The job holder will be managing a team who will be operating MHE on site, and will need ensure they are fully training, qualified and hold the relevant licences, and keep training up to date.
Essential Criteria
- Team leader/Management/supervisory experience
- Line manager experience. Experience leading teams (6–15+ staff), including delegation, coaching, performance feedback, and conflict resolution
- Intermediate Microsoft Office skills – Outlook, Word, Excel
- Warehouse management systems proficiency – training will be provided
- Health & safety awareness & compliance
- Coordinate teams, escalate issues, and liaise with other departments or clients
Desirable Criteria
- First Aid, Fire Marshal, IOSH certifications – training will be provided if needed
- Training experience
- Warehouse experience
Application Stage
An initial sift will be performed against the following elements and will be assessed against the Civil Service success profiles framework:
- CV
- Statement of Suitability (500-750 words): this should be based around the key responsibilities and essential criteria, giving examples of your personal experience of line management and/or team leadership
Interview stage
The interviews will be held at National Distribution Centre, Burton Road, Branston. DE14 3EG. The site is shared with B&Q distribution, please follow the road signs for MoJ once entering the site and report to the security gate where you will be directed to the reception to sign in. The interviews will be held on an Industrial Site and all staff and visitors are required to wear Hi-Vis Vests whilst moving around site; these will be provided by security on arrival, please ask for a vest if not offered one.
There Is One Interview Stage For This Vacancy Which Will Be Held In Person And As Part Of The Interview Process You Will Be Required To Provide Evidence On The Following, And Will Be Assessed Against The Civil Service Success Profiles Framework:
- Behaviours
- Working together
- Leadership
- Delivering at pace
- Communicating & influencing
Strengths maybe assessed at the interview, and these are not shared in advance.
Salary and Benefits
Alongside your salary of £29,303, Ministry of Justice contributes £8,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
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- Access to learning and development
- A working environment that supports a range of flexible working options to enhance your work life balance
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance
Selection Process Details
This vacancy is using Success Profiles, and will assess your Behaviours, Strengths and Experience.
Security
Successful candidates must undergo a basic (or equivalent) criminal record check.
People working with government assets must complete baseline personnel security standard checks.
Nationality Requirements
This Job Is Broadly Open To The Following Groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Contact Point for Applicants
Job Contact:
- Name: SSCL Recruitment Enquiries Team
- Email: moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk
- Telephone: 0345 241 5359
Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. If you feel a department has breached the requirement of the Recruitment Principles and would like to raise this, please contact SSCL (Moj-recruitment-vetting-enquiries@gov.sscl.com) in the first instance. If the role has been advertised externally (outside of the Civil Service) and you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages: http://civilservicecommission.independent.gov.uk/civil-service-recruitment/complaints/
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