Games Workshop
Warhammer World Store and Events Manager
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About The Job
Games Workshop is looking for an experienced Retail and Events Manager in Nottingham to lead the Warhammer World Store and Events teams, managing 24 people and leading the team responsible for sales, events, and the Warhammer World customer experience.
Warhammer World is not an ordinary retail environment, and this is not an ordinary management role. Your job is simple to describe, but challenging to deliver: lead the people and operations delivering a great experience for everyone visiting Warhammer World.
- You’ll lead a large team that won’t always be working together in the same place, so clear plans, good communication, and a collaborative approach will be important.
- You’ll help your team understand what they are working towards, give them the support and development they need to succeed, and create an environment where everyone can contribute to giving our customers a great experience.
- A big part of your role will be improving staff performance. You’ll review, coach, and develop your team, helping them build the skills and behaviors they need to succeed. You’ll keep standards high, recognize when something needs to change, and take action when it does.
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Ultimately, your goal is to grow sales by leading both teams well. That means helping new customers discover Warhammer, giving existing hobbyists reasons to keep exploring, and delivering exciting activities and events that bring the hobby to life.
To do that well, you’ll need to be organized, adaptable, and confident leading a large team in a busy environment. You’ll keep people focused, support your staff, and make sure customers continue to have a great experience.
If you want to lead the team that helps make Warhammer World such a special place for our customers, we’d love to hear from you.
Working at Games Workshop
At Games Workshop we are looking for people who will do their best to understand the needs of the company and to put those needs first when they are at work. Because of this, we believe that what you are like, hence the attitude you show to work and the way you choose to behave, is even more important than your skills and experience.
In addition to an excellent salary based on a global pay banding structure, we offer a range of benefits and rewards, including a company pension, sharesave scheme, training, recognition programs, and attractive staff discounts.
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On top of that, you’ll get to work in a fun environment with an engaging customer base.
How to Apply
Closing date: Applications for this role close on the 27th of September 2026 (Midnight UK time)
To apply, please send us a letter or a video telling us why you want this job. This is a great opportunity for you to let us know that you understand what we are looking for.
- Please include an up-to-date CV to support your application.
- When you’re ready, please click "apply," below.
If you want to know more about the application process, have a look at the guide on our website and if you have any questions about the role, please feel free to contact us at [email protected]
To ensure the safety of both our customers and staff, the selected candidate will need to undergo a criminal background check in accordance with the laws of the country where they will be employed.
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