Griffin Mill Garages
Warranty Administrator
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Closes: 30/09/2026
We are looking for a Warranty Administrator to join us and play an integral part in the Aftersales Team. This is a fantastic opportunity to join a successful main dealership. It is important that you are well organised, able to follow processes and procedures, and have excellent interpersonal skills.
Responsibilities
- You will be responsible for ensuring that all manufacturer, policies, and procedures are fully complied with
- Prepare invoices, claim forms, and supporting material to provide to the manufacturer within the specified timescale
- Check current work in progress so that claims are made on time
- Deal with all policy claims, ensuring that customer reimbursements are correct
- Be conversant with all of the warranty providers’ policies and procedures and the use of the manufacturers’ electronic communication system
- Be actively involved in costing and ensure the procedures adopted by the workshop controller are in line with Manuals
- Submit accurate warranty and goodwill claims on a daily basis to the manufacturer, adhering to their policies and procedures within the required timeframe
- Liaising with the Service Manager and Aftersales Team
- Suggest improvements to increase efficiency and service
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