Hadwin family group
Warranty Administrator
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Location
Kentdale Jaguar Land Rover, Kendal, Cumbria
Working Hours
Full-time
Benefits
- Company pension
- Employee discount
- Free parking
Salary
Closing Date
31/08/2026
Join Our Growing Team
Due to continued expansion, we are looking for an organised and detail-focused Warranty Administrator to join our busy and professional team.
This is an excellent opportunity for someone with strong administrative skills to take an important role within the business, supporting our warranty operations and helping to ensure claims and processes are completed accurately, efficiently and in line with manufacturer and company standards.
Previous motor trade or warranty experience would be an advantage, but we are equally interested in hearing from candidates with strong administrative, organisational and IT skills who are keen to develop their experience.
The Role
As Warranty Administrator, you will be responsible for the smooth and efficient administration of warranty-related processes, maintaining accurate records and supporting colleagues across the business.
Your Responsibilities Will Include
- Completing warranty administration accurately and in accordance with company policies and industry standards.
- Maintaining records of warranty claims, submissions, credits, rejections and goodwill contributions.
- Working closely with line managers to review warranty reporting systems and identify opportunities for improvement.
- Administering warranty policies while balancing the requirements of customers, retailers and manufacturers.
- Supporting frontline colleagues and technicians to ensure the correct documentation is completed when diagnosing warranty-related vehicle issues.
- Building and maintaining strong working relationships with colleagues, specialist repairers and manufacturer representatives.
- Communicating updates and changes to warranty, goodwill and repair procedures to relevant team members.
- Maintaining a thorough understanding of warranty processes, documentation and associated health and safety requirements.
- Supporting and promoting appropriate health and safety procedures throughout warranty administration processes.
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About You
We are looking for someone who is organised, proactive and comfortable managing a varied workload.
You Will Ideally Have
- Excellent organisational and communication skills.
- Strong attention to detail and accuracy.
- The ability to manage multiple priorities in a busy working environment.
- Good written and verbal communication skills.
- Strong time management skills.
- Confidence using computer systems, databases, Microsoft Office applications, spreadsheets and reporting systems.
- The ability to work independently as well as part of a wider team.
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Essential Experience & Qualifications
- Previous experience in an administrative role.
- Strong IT and data management skills.
- Ability to work independently and as part of a team.
Desirable Experience
- Previous experience within the motor trade.
- Experience of warranty administration processes.
- Experience in a warranty, service or similar administrative role.
- Knowledge of health and safety administration and compliance procedures.
Location
The successful candidate will be primarily based at our Kendal site, although regular travel to our other operational sites will be required to support the needs of the business.
Benefits
- Company pension
- Employee discount
- Free parking
Work Location
In person
If you are an organised and proactive individual with excellent attention to detail and a commitment to high standards, we would be delighted to hear from you.
Apply today and become part of our growing team.
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