Caterham
Warranty and Quality Assurance Assistant
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
The Company
Caterham Cars is one of the UK’s most successful sports car manufacturers and has been selling the Seven since 1973. Over the decades, Caterham has continued to refine and enhance the design while always respecting the brilliance of Colin Chapman’s original lightweight formula. This is a unique opportunity to work for an iconic British motor company that is both a manufacturer and a world leader in amateur motorsport racing. The company continues to expand and, earlier in 2024, moved into a brand-new state-of-the-art production facility in Dartford.
The Role
Due to an internal transfer we have a rare and exciting opportunity for someone to join our Warranty and Quality Assurance team. Although only a small team it has a global reach, resolving & preventing problems for our passionate dealers in the UK and around the world.
The role is split into two functions; processing of warranty claims from dealers globally alongside quality control of parts. This will include speaking to worldwide suppliers to raise concerns and action returns via “return to vendor” process. Although this is the bulk of our responsibilities, they do not end there, being an adaptable and ambitious person you will be encouraged to show initiative and creative license.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The role does involve some physical work with the movement of parts during investigations and dispatching for warranty so must be comfortable doing so.
Key Objectives, Duties & Responsibilities
Reporting to Warranty & Quality Assurance Manager, you will:
- Process global warranty claims via web-based system
- Receive, inspect and process returned parts via warranty or suppliers.
- Liaise with suppliers for quality concerns
- Package and ship parts to be returned to suppliers or to fulfil warranty requirements
- Check conformity of parts with samples checks at goods in
- Investigate part quality or defects reported from production line
This list is not exhaustive…
About You
- Computer Literate with a basic MS-Excel understanding
- Positive “can do” attitude
- Ability to follow processes and procedures
- Eye for detail with high standards of efficiency
- Ability to build relationships
- Passionate about quality of work
- Reliable
- Able to work on your own as well as part of a team.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Location
Based at Caterham’s manufacturing facility in Dartford, Kent
Package
- Competitive starting salary (subject to experience and skill level), starting 22 days annual leave (rising to a maximum of 27 days).
- Working hours:
- 37.5 hours per week Monday to Friday
- Mon-Thurs 7.00 – 16.00 (1 hour for lunch)
- Fri 7.00 - 12.30
After a probationary period, there will be a range of benefits such as eligibility to join the Company Pension Scheme, staff purchase discounts and death in service life cover.
Application Process
If you wish to apply for this role, please do so by emailing Caterham HR Careers at: opportunities@caterham.com with a brief covering letter and your CV.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London