United Utilities
Water Demand Data Analyst

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Salary - 45,418
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities is responsible for water and wastewater services in the North West of England. From 2025-2030 we will undertake the largest investment in water and wastewater services in the North West in 100 years - that's more than £13 billion worth of projects. Now, more than ever, we need talented people to help make the North West stronger, greener, and healthier.
Benefits
- A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
- Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
- A comprehensive healthcare plan through our company-funded scheme
- MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
- Best Doctors
- Salary Finance
- Wealth at Work courses
- Deals and discounts
- EVolve Car Scheme
- Employee Assistance Plan
- Mental health first aiders
- ShareBuy
- MORE Choices flexible benefits
- Enhanced parental leave schemes
About The Water Demand Data Analyst:
The role is to use data to save water
Purpose
This role offers real purpose. UU has committed to reducing water use in the North West by over 9% by 2030. There is growing demand on water across the country putting a strain on our ability to serve the demand in an environmentally sustainable way. This role will be central to understanding water use and how we as a company can reduce it.
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Development
We are on target to have one million smart meters fitted by 2030 providing billions of meter reads a year. We have implemented our new Data and Analytics system (Azure with DataBricks) to help underpin our ability to leverage data. This means we need skilled data analysts to help us do cutting edge data analysis and provide operational intelligence to deliver water saving benefit at scale.
Responsibility
This is your chance to make a real impact taking on real world challenges. Analysts work with business stakeholders to understand and resolve issues. You will lead on exploring problems through data and tracking the effectiveness of solutions.
The Water Demand team are at the heart of understanding how customers use water. To do that we need intelligent, driven and curious minds.
What You Will Be Doing:
- Support the automation of processes / decisions that can create new water saving opportunities or increase the effectiveness / efficiency of current water saving interventions
- Positive challenge to existing analytics / ways of working to create continuous improvement
- Analyse information at a granular level and highlight opportunities to reduce water demand
- Report analytical data in a concise and tailored approach to give clear facts to aid management decisions
- Deliver reports and insight each day / week / month / quarter as per agreed schedules
- Communicate with Senior Management and effectively influence key decision-makers
- Highlight and demonstrate the links between benefit potential, operational performance and value creation
What We Are Looking For:
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- Continued (data) curiosity with a desire to learn and improve
- Provide a high degree of flexibility both in terms of personal outlook/attitude and workload/tasks
- Comfortable with large data sets
Technical Skills
- Degree or equivalent experience able to demonstrate expertise in data manipulation and analytics to drive processes or insights
- Skilled in the use of SQL with knowledge of Azure / DataBricks
- Skilled in presenting data within PowerBI or similar visualisation tool
- Some knowledge of:
- R / Python / Statistical modelling
- Management of data pipelines / data bases / data architecture / data governance
Domain Knowledge
- Understanding of how analytical work has contributed to business outcomes
- Knowledge of the water sector or other utility desirable
Collaboration
- Ability to build effective relationships to ensure own work is of the highest standard and that insight provided aligns to the needs of stakeholders
- Ability to present findings with confidence to a variety of stakeholders articulating key takeaways
- Able to use data to drive business decisions and realise benefits
Management
- Self-organised and able to work on own tasks or as part of a team
- Display initiative / curiosity in uncovering potential improvements to analytics / processes
- Deliver within a framework ensuring work / output meets required standards e.g. coding best practice
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
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