DWR Cymru Cyfyngedig Welsh Water Plc
Water Efficiency Advisor
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Job Requisition Number 9212
Work Type
Permanent
Job Function
Operational
Salary Range
£26,200-£28,883
Base
Ty Tywi
Closing Date
Sunday 11th October 2026 at 23:59
What you’ll be responsible for
- Deliver our Water Efficiency Programme of offerings, including but not limited to Water Efficiency Home Visits; Water Efficiency visits at Schools and other educational/public buildings
- Stakeholder engagement/education on Water Efficiency
- Represent Welsh Water in the community (ad-hoc) to promote Water Efficiency as well as other Welsh Water support schemes
- Reporting on your delivery outputs through SAP
- Install basic water efficiency products within customer properties (hose guns, shower heads)
- Develop new ways of educating and engaging our customer base around Water Efficiency
- Support, where required, our Private Leakage workstream and/or Cartref programme
- Support the Customer Field Operations to engage and support with industry-wide collaboration works including OFWAT Innovation competitions
- Undertaking any other duties as required to meet the needs of the business
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About you
- A proven track record in providing excellent customer service
- Enthusiastic about putting our customers first every day
- Enthusiastic, self-motivated, have an eye for detail, and be able to demonstrate excellent organisational skills
- The ability to work to defined deadlines and prioritise workload in order to meet those deadlines
- Environmental awareness, particularly around our Water Resource challenges, and Water Efficiency drivers
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Good to know
- Company van provided
- Interviews to be held week commencing 5th October 2026
- Working hours will be 8am-4pm
- The role will cover Swansea and all of West Wales
If you would like further information on this role, please contact scott.hood3@dwrcymru.com
Benefits
Who we are
Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office: Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT
© Dŵr Cymru Cyf 2019.
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