Pennon Group
Water Quality Technician
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Powered by Water, Driven by Purpose
At Bristol Water, we’ve been serving generations of families since 1846. Ensuring people in our communities have access to healthy water is paramount, which is why we work around the clock testing our water hundreds of times a day.
We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.
Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.
Ready to make a splash? Join our team today.
About the Role
At Bristol Water, we are proud to provide safe, high-quality drinking water to our customers 24 hours a day, 365 days a year. We're looking for a Water Quality Technician to join our Scientific Services Team, playing a vital role in protecting public health and ensuring compliance with water quality regulations.
This is a field-based role where you'll be responsible for collecting and analysing water samples across our network and customer properties. You'll be the eyes and ears of our Water Quality Team, helping us maintain the highest standards of drinking water quality while delivering excellent customer service.
What You'll Be Doing
As a Water Quality Technician, your responsibilities will include:
- Planning and managing daily sampling routes across the Bristol Water network.
- Collecting water samples from company assets and customer properties.
- Undertaking on-site testing and measurements for chemical and physical water quality parameters.
- Labelling, logging, and recording samples accurately.
- Carrying out monitoring checks on equipment and analytical quality control testing.
- Maintaining detailed and accurate records.
- Safely transporting samples back to the laboratory for analysis.
- Representing Bristol Water professionally when engaging with customers and stakeholders.
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To support the delivery of a continuous safe water supply, you'll participate in a weekend, bank holiday, and standby rota, providing emergency and incident response sampling when required.
About You
We're looking for someone who enjoys working outdoors, takes pride in accuracy, and is passionate about delivering excellent service.
You'll ideally have:
- Strong organisational and planning skills.
- Excellent attention to detail and a methodical approach to work.
- The ability to follow processes, procedures, and regulatory requirements.
- Experience recording and handling data accurately.
- Good communication and customer service skills.
- The ability to work independently and as part of a wider team.
- Good IT literacy.
- Physical capability to undertake manual handling activities associated with the role.
- A full UK driving licence.
Why Bristol Water?
At Bristol Water, our people are at the heart of everything we do. We believe in creating an environment where everyone can thrive, bring their best every day, and feel truly valued.
Our Benefits Include
Time Off & Flexibility
- 23 days annual leave plus bank holidays, increasing with service.
- Holiday buy and sell scheme.
- One paid volunteering day each year.
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Financial Wellbeing
- Competitive pension scheme with company contribution matching.
- Share schemes including discounted share purchase and share matching opportunities.
- Retail discounts giving access to thousands of offers and savings.
- Give As You Earn charity scheme.
Health & Protection
- Life Assurance.
- Group Income Protection.
- Free annual flu vaccination.
- Employee Assistance Programme with 24/7 support for health, wellbeing, and financial matters.
Family Support
- Enhanced maternity, paternity, adoption, and shared parental leave provisions.
Travel & Lifestyle
- Free onsite parking at our Bristol headquarters.
- Cycle to Work scheme.
- Car Share scheme.
- Subsidised onsite canteen.
Closing Date
25th Sept 2026
We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.
Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.
Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values, which are essential to our success, are:
Be Rock Solid
Build trust and be trusted. Be the one we all look to and can depend on.
Be You
We want you to bring your best every day. Be yourself and make your mark in your individual way.
Be the Future
Embrace change. Drive Progress. Own the challenge.
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