London Universities and Colleges Athletics (LUCA)
Webmaster - Volunteer
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Help keep LUCA’s website secure, reliable and easy to use
Manage our WordPress systems, support web editors and improve the digital experience for university athletes, clubs and volunteers across London and the South East.
What difference will you make?
LUCA’s website is a central source of information for university athletes, member clubs, volunteers and partners. It provides access to competition details, results, governance information and opportunities to become involved in university athletics.
The Webmaster will help ensure that this information remains available through a secure, reliable and well-maintained website. By preventing technical problems, managing updates and responding quickly when issues occur, the volunteer will reduce disruption and help LUCA deliver its activities professionally.
The role will also improve the experience of the volunteers who manage LUCA’s competitions and communications. Clear permissions, reliable publishing systems and practical technical support will make it easier for web editors to share accurate and timely information without needing advanced technical knowledge.
Improving the website’s usability, accessibility and mobile performance will make LUCA’s information easier to access for a wider range of users. This is particularly important for students looking for event information, clubs sharing opportunities with their members and athletes checking results.
Strong website security and access management will also help LUCA protect its systems, data and users. Appropriate backups, documentation and security practices will make the organisation more resilient and reduce its reliance on individual volunteers or informal knowledge.
Over time, the Webmaster will help LUCA develop a stronger and more sustainable digital infrastructure. Their work will support participation, improve communication with member clubs and contribute to a positive and professional experience of university athletics across London and the South East.
What are we looking for?
We are looking for a reliable, organised and technically confident person who can take ownership of the ongoing administration of a WordPress website.
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You should be comfortable working methodically, checking details and identifying potential problems before they significantly affect users. As the website supports competitions and other time-sensitive activities, the ability to manage deadlines and respond appropriately to technical issues is particularly important.
The most important qualities are
- Confidence using WordPress and managing website content.
- Strong attention to detail.
- A reliable and methodical approach to completing tasks.
- Good organisational and problem-solving skills.
- Clear written communication.
- The ability to explain technical matters to people with different levels of digital experience.
- Good judgement when managing access, security and sensitive information.
- A collaborative and supportive approach to working with other volunteers.
Experience maintaining a website, managing WordPress plugins or administering user accounts would be particularly valuable. Familiarity with website hosting, domains, backups, security certificates or performance monitoring would also be helpful.
Some understanding of website security, data protection, cookie compliance or digital accessibility would be beneficial, although you do not need to be an expert in every area. We would welcome someone who is willing to research issues, follow good practice and seek specialist support when necessary.
Experience working with Google Drive, shared accounts or other collaborative digital systems would be useful. An ability to format tables or work with competition results data would also be an advantage.
You do not need to be a software developer or have advanced coding skills. The role would suit someone with practical WordPress experience who is interested in website administration, digital systems, technical operations or user experience.
Knowledge of university sport, athletics or volunteer-led organisations would be welcome but is not essential.
Remote
What will you be doing?
The Webmaster will take responsibility for the technical administration, maintenance and performance of LUCA’s website. This is an important operational role supporting the digital services used by athletes, university clubs, volunteers and other stakeholders.
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The website is built using WordPress. You will manage its underlying configuration and ensure that it remains secure, functional, up to date and easy to use. You will work primarily with the Operations Lead, while also supporting the Marketing Lead, competition committees and volunteer web editors.
Your main responsibilities will include
- Maintaining the WordPress website, including its themes, plugins, integrations and configuration.
- Applying appropriate software updates and checking that the website continues to function correctly.
- Monitoring website availability, performance, storage and security.
- Maintaining suitable backups and supporting website restoration where necessary.
- Helping manage domains, hosting, security certificates and related technical services.
- Investigating technical problems and escalating them to external providers or LUCA officers when required.
- Managing website accounts, roles and permissions so that volunteers have the access they need.
- Removing access promptly when volunteers leave their roles.
- Promoting secure passwords, multi-factor authentication and other good security practices.
- Supporting LUCA’s response to website security or data-protection incidents.
- Keeping clear records of the website’s systems, services, accounts and technical arrangements.
- Ensuring that privacy, cookie and other required website information remains visible and functional.
- Supporting good digital accessibility across the website’s templates, navigation and features.
- Reviewing usability, mobile responsiveness, navigation and website performance.
- Recommending practical improvements to LUCA’s website and wider digital systems.
- Supporting web editors to publish competition information, results and governance documents accurately and on time.
The Webmaster is not expected to produce all of LUCA’s website content or undertake extensive software development. The role is primarily about maintaining effective systems, supporting editors and ensuring that the website works well.
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