Plum Fintech
Website and Digital Manager
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Hey! We're Plum
We're your smart saving and investing app on a mission to help grow money for life. Whether you're stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum's got your back.
Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI – that's the magic of Plum! As recognition for our work, we've received awards from the likes of Deloitte, Finder, and more.
That's all down to our passionate team of 200+ Plumsters, who work around Europe to help us achieve our mission. And now we're looking for more brilliant people to join us on our journey.
The Role
As our Website and Digital Manager, you'll take ownership of Plum’s web presence to deliver an outstanding, seamless customer experience across our digital estate. You’ll help shape our future growth through innovative Search Engine Optimisation (SEO) and Generative Engine Optimisation (GEO) strategies. This is a fantastic opportunity to join a fast-paced, customer-obsessed team that champions innovative thinking, design excellence, and creative new ways to achieve growth targets for site traffic and customer acquisition.
What You Will Do
- Take the reins of Plum's storefront: Champion customer needs through excellence in content design and ensure our digital estate/website offers a flawless customer experience, helping customers easily find the information they’re looking for.
- Drive SEO & GEO strategy: Use industry-standard tools (like Semrush, Peec.AI, and STAT) to generate fresh SEO and GEO analysis, insights, and recommendations.
- Collaborate and influence: Participate in cross-functional working groups, present exciting proposals, and generate buy-in across the business for search-led content creation.
- Get hands-on with content: Manage the design and deployment of web content by taking on authoring tasks within our Content Management System (CMS) and working closely with the Design team so it reflects our brand identity.
- Setup, analyse and optimise: Complete page performance analysis and setup using Google Analytics (GA4) and related management activities, actively feeding your insights back into our wider SEO/GEO strategy.
- Innovative with AI: Use and manage AI agents to help locate content gaps and address them.
- Be our search champion: Act as the go-to expert for SEO and GEO at Plum, engaging with new stakeholders and supporting their projects in a constantly evolving environment.
- Proactively ensure content is up-to-date: Ensure that our websites across 10 markets have updated product and service information, including regulatory content and T&Cs, working closely with compliance.
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Who You Are
- A search visionary: You're incredibly passionate about the future of search and excited by the opportunities that AI and generative experiences are creating.
- Data-driven: You have strong experience in SEO, GEO, GA4 and content optimisation, and you're highly comfortable using data and insights to identify opportunities and improve performance.
- A brilliant communicator: You are talented and curious, able to influence, inspire, and engage both customers and your fellow Plumsters. You can explain and rationalise the reasons for your decisions, and can receive and give constructive feedback.
- Influencer: You work well within cross-functional teams, including engineers, including communicating requests clearly to web developers.
- An autonomous owner: Highly organised, detail-oriented, and proactive, you can independently manage campaigns from planning through to execution and measurement without losing focus on quality.
- Experimentation-focused: You take a hypothesis-driven approach to SEO and GEO, with a strong focus on testing (including A/B testing).
- UX savvy: You possess a deep awareness of how user experience and conversion rates impact SEO performance.
- Technically sharp: You have advanced prompt and keyword research skills, strong search intent mapping capabilities, and a sharp awareness of SERP and GEO/ASO trends.
- A content master: You have stellar content optimisation skills, with a strong grasp of site structure and content management systems.
- Adaptable: You have a proven ability to adapt to a rapidly changing scale-up environment, learn at pace, and encourage others to do the same!
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Plum Perks
- We're all in this together! Own part of the company through stock options 💷
- Private health insurance
- Annual training budget
- Plum Max subscription for yourself and Boost for 2 friends or family members
- Referral scheme: earn competitive rewards up to 4k
- Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens, or Cyprus
- Team breakfasts and team lunches
- 25 days holiday + bank holidays
- 45 work-from-anywhere days: giving you the flexibility to work your way
- 2 weeks & 6 weeks sabbatical after 4 years and 8 years respectively to take the break you deserve
- Enhanced parental leave
- Wedding allowance
- 1 paid volunteering day annually
- Annual team trip: to a surprise destination!
- A fun, inclusive company culture (think 🦄🌈💯)
If this sounds like you, we’d love to hear from you!
Thanks, Team Plum 💜
Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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