Independent Federation for Safeguarding
Website and Members Portal Administrator (Volunteer)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description
Location
Remote (UK-based)
Hours
7 hours per week (flexible)
Job Purpose
To manage, maintain, and develop the Independent Federation for Safeguarding website and members portal, ensuring both platforms remain secure, compliant, user-friendly, and responsive to the needs of members and stakeholders.
The post holder will provide ongoing technical and administrative support for the organisation's digital platforms, oversee content management, support member engagement through the portal, and contribute to the continued development of AI-assisted systems and processes.
Key Responsibilities
Website Management
- Maintain and update website content, ensuring information remains accurate, current, and relevant.
- Monitor and maintain website functionality, performance, and accessibility.
- Manage website hosting, domain settings, and associated services.
- Implement website improvements and enhancements as required.
- Ensure website security measures are maintained and regularly reviewed.
- Coordinate with external suppliers and service providers where specialist support is required.
Members Portal Administration
- Manage member accounts, permissions, and access controls.
- Support member onboarding and resolve portal access issues.
- Monitor portal functionality and user experience.
- Maintain resources, training materials, and member communications within the portal.
- Monitor the member discussion features of the members portal.
- Maintain the dashboard and produce reports relating to portal usage and member engagement.
Digital Systems and Development
- Support the ongoing development of AI-enabled systems and automated processes.
- Identify opportunities to improve efficiency through digital technologies.
- Assist in testing and implementing new features and functionality.
- Maintain appropriate system documentation and user guidance materials.
Data Protection and Cyber Security
- Ensure compliance with UK GDPR and other relevant data protection legislation.
- Support compliance with website accessibility standards and best practice.
- Maintain secure handling and storage of digital information.
- Monitor and report any data security concerns or incidents.
- Make the CEO, Senior Leadership Team and Board of Trustees aware of data breach risks and any actual data breaches.
- Support the COO in making plans and taking action to mitigate the risk of data breaches.
- Implement appropriate safeguards to protect personal and organisational data.
- Ensure compliance with data protection legislation and organisational policies relating to information security.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Support and Communication
- Provide first-line support for website and portal users.
- Respond to queries from members and staff relating to digital systems.
- Work collaboratively with colleagues and stakeholders to support organisational objectives.
- Attend meetings as required.
General Responsibilities
- Contribute to the continuous improvement of organisational systems and processes.
- Undertake any other duties commensurate with the grade and nature of the post.
- Promote and uphold the values, policies, and objectives of the Independent Federation for Safeguarding.
Person Specification
Qualifications
Essential
- Level 4 qualification (or above) in Information Technology, Web Development, Computer Science, Digital Technologies, Cyber Security or a related discipline, or equivalent demonstrable professional experience.
- Evidence of ongoing professional development in digital technologies.
Desirable
- Degree (Level 6) in a relevant subject.
- Relevant professional certifications in web management, cyber security, Microsoft 365, AI, or data protection.
- UK GDPR/Data Protection training or certification.
Knowledge and Experience
Essential
- Experience of administering and maintaining websites and online platforms.
- Experience using Content Management Systems (CMS).
- Experience managing user accounts and permissions.
- Understanding of website security and cybersecurity principles.
- Knowledge of UK GDPR and data protection requirements.
- Experience of troubleshooting technical issues and liaising with service providers.
- Experience working independently and managing competing priorities.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Desirable
- Experience administering membership management systems or member portals.
- Experience of AI-assisted website development and management.
- Experience of working within a membership organisation, charity, education, safeguarding, or professional standards environment.
- Knowledge of accessibility standards (WCAG).
- Experience of website analytics and reporting.
Skills and Abilities
Essential
- Strong organisational and time-management skills.
- Excellent written and verbal communication skills.
- Ability to produce accurate and professional digital content.
- Strong problem-solving skills.
- Ability to manage confidential information appropriately.
- Competent in Microsoft 365 and common digital business applications.
- Ability to learn new technologies quickly and adapt to changing requirements.
Desirable
- Basic knowledge of HTML and CSS.
- Experience with automation tools and AI-powered workflows.
- Ability to produce user guidance and training materials.
Personal Attributes
Essential
- Professional and reliable approach to work.
- Self-motivated and able to work with minimal supervision.
- Strong attention to detail.
- Commitment to continuous improvement and learning.
- Commitment to equality, diversity, inclusion, and safeguarding principles.
- Ability to maintain confidentiality and professional boundaries.
Desirable
- Creative and innovative approach to digital development.
- Interest in emerging technologies and AI applications.
Additional Requirements
- Right to work in the United Kingdom.
- Ability to work remotely with access to suitable broadband and IT equipment.
- Willingness to undertake relevant training and development.
Safeguarding Statement
The Independent Federation for Safeguarding is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. All staff are expected to share this commitment and to work in accordance with the organisation's safeguarding policies and procedures.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location