Hedsor House & Park
Wedding Sales Manager
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About the role
Hedsor House is a luxury wedding and events venue based in a 100-acre estate near Taplow in Buckinghamshire. From welcoming regal guests in centuries past, to Hollywood film stars in more recent years, the privately run Georgian mansion has enjoyed an illustrious history. The venue has grown fast in the last five years and has ambitious plans for the next five. We are now looking for a Wedding Sales Manager to join our extraordinary team of professionals to drive that growth.
The Wedding Sales Manager is responsible for managing a small, but highly experienced team of sales specialists to collectively deliver the wedding and event annual sales revenue budget. This role requires a keen commercial eye, someone who can not only look at weekly sales progress, but look further out to identify shifts in demand, booking patterns and pipeline health. They need to be able to motivate and inspire the team to reach ambitious revenue goals, alongside delivering industry-leading customer experience.
Person Specification
As one of the country’s leading wedding and event venues, we have incredibly high standards of customer service. We're looking for someone who has a passion for what they do, and puts the customer at the heart of everything.
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Qualifications
- Education in sales, hospitality, travel and tourism and/or event management - highly desirable
- Educated to degree level or equivalent - desirable
- Maths and English GCSE – essential
- Sales and customer service training - desirable
Experience and knowledge
- Previous experience in a sales role with proven examples of having closed deals. This is a key objective of the role and only candidates who can demonstrate at least five years’ experience will be considered.
- Experience of managing a team
- An understanding of the wedding industry is desirable. Alternatively, experience in event sales or other luxury services or products will be considered.
Skills and abilities
- The ability to lead and coach a high performing team, giving them the autonomy to work independently, but having the confidence to hold them accountable
- Proven ability to deliver and exceed revenue targets, with a strong grasp of forecasting, conversion rates, and pipeline management.
- Commercially astute, able to balance volume, margin, and long-term brand value rather than pursuing short-term wins at any cost.
- Confident analyzing sales performance data and translating insight into clear actions and priorities.
- Highly organized, with excellent attention to detail and a disciplined approach to processes, CRM usage, and follow-up.
- A warm and friendly manner which quickly builds rapport with both internal and external stakeholders
- A persuasive, and confident communicator whether face-to-face, through emails, or over the phone. An excellent standard of spelling and grammar is essential
- An ability to remain calm under pressure and manage difficult conversations successfully
- Highly proficient in IT, with a good knowledge of Microsoft packages particularly Word, Outlook, and Excel, along with CRM systems. Training will be given in the platform used by Hedsor.
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Other
- High level of personal presentation; this role represents the brand at all times
- Holds UK Driving Licence. As the Estate is not easily accessible via public transport, use of a car is essential
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