L.Cuppini
Weekend Sales Associate
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Company Description
L.Cuppini is a luxury fashion brand based in London, founded in 2019 by Lea. The brand focuses on high-quality designs and elevated customer experiences within a boutique setting. Working at L.Cuppini offers the opportunity to engage directly with clients who value craftsmanship, style, and personalized service. Team members contribute to a growing label that blends contemporary fashion with a refined, modern aesthetic.
Role Description
The Weekend Sales Associate is part-time, on-site role based in the London Area, United Kingdom, with a primary focus on weekend trading hours and additional shifts as needed. Day-to-day responsibilities include:
- Welcoming customers
- Offering styling advice
- Presenting product features
- Guiding clients through the purchase process
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The role involves maintaining visual merchandising standards, replenishing stock, and ensuring the boutique is clean, organized, and aligned with brand guidelines. The Weekend Sales Associate will:
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- Process transactions accurately
- Handle returns and exchanges
- Support inventory checks
- Build client relationships
- Collect customer feedback
- Support promotional activities to drive sales and brand loyalty
Qualifications
- Strong customer service and clienteling skills, with the ability to build rapport and deliver a luxury in-store experience.
- Sales and retail skills, including confident upselling, cross-selling, and working toward individual and store targets.
- Interest in fashion and styling, with an understanding of current trends and a keen eye for presentation and detail.
- Clear communication and interpersonal skills, with the ability to interact professionally with diverse customers and colleagues.
- Basic cash handling and POS (point-of-sale) skills, with accuracy in processing payments, returns, and exchanges.
- Reliability and flexibility to work weekends and peak trading periods, with strong time management and organizational skills.
- Ability to stand for extended periods and perform light physical tasks, such as moving stock and setting up displays.
- Previous experience in luxury or premium retail environments is an advantage, as is proficiency in additional languages.
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